Why Is My Samsung ProXpress M3370FD Printer Not Printing? (Easy Steps)

You tried printing a document on your Samsung ProXpress M3370FD printer, but it isn’t responding. This issue can happen for many reasons, including the printer running out of ink, not being properly connected to your computer, paper not being loaded correctly, or other technical problems. Simple printer issues can be fixed easily by users, but more complex problems may require detailed troubleshooting. If your Samsung ProXpress printer is not printing, then this blog will guide you through the easy solutions to resolve the problem. Below, I am going to share 4 different methods that fix printing issues and get your Samsung printer working again. So, let’s get started!

Solution 1: Check the Samsung Printer

Sometimes, issues such as no ink or incorrect papers can cause printing problems. As a result, make sure to check the follow-up points to fix the issue.​

• Check the ink cartridge to ensure it contains enough ink and insert it correctly.

• Place the printer near your PC and wireless router for a stable connection.

• If you use a USB connection, then attach the cable correctly.

• Ensure that your printer is getting enough power supply and showing no error codes.

• Look inside the printer to confirm there is no debris or clutter.

• Connect the printer to your PC and ensure it shows the online status.

Solution 2: Restart Your Printer and Computer

The Samsung ProXpress M3370FD printer fails to print documents due to minor technical issues. Follow the guidelines below to properly restart your devices and see if it helps in resolving the issue.

1. If your printer is on, then press the power button to turn it off.

2. Once the printer is completely off, remove its plug from the power socket.

3. If there are any other wires or cables connected to your printer, then remove them too.

4. After that, leave everything untouched and let the printer rest for around 5 minutes.

5. During that time, restart your computer.

6. Now, attach the cables of your printer and turn it on.

7. Complete the printer’s connection to your computer and see if it has started printing documents.

Solution 3: Connect Samsung Printer Properly

Follow the steps below to ensure that your printer connection is correct and that it is communicating properly with your PC.

1. From the official Samsung support website, download the Samsung Printer Diagnostics tool and open it.

2. Next, click on the Setting up Wireless Printing option.

3. When you see the prompt, turn on your printer; then press the power button to turn it on.

4. Now, the Samsung Printer Diagnostics will check if the printer is linked to a wireless network. After that, the Select a wireless printer page will appear on the screen. (If more than one printer is scanned, then click on your Samsung printer.)

5. Go to the printer control panel and press the WPS button. Now, the system will proceed to the next step. (If you do not press the WPS button, then it will ask you to repeat the process after two minutes.)

6. You can use the USB cable if your device does not support the wireless connection or if the wireless connection fails.

7. If you see a prompt to attach a USB cable, then follow the follow-up instructions:

   1. Attach the USB cable to your printer and computer.

   2. When the following screen appears, press the Refresh button to view the list of wireless networks, and then select your wireless network name.

8. Then, type the wireless network security if you see the prompt on the screen.

   • If your selected wireless network is WEP, the installer will enable the Next button once you enter the network password.

9. Wait for the connection process to complete.

10. Wireless Network Setting Complete screen will appear when the connection is successful.

Solution 4: Fix Printer Driver Problems

If your printer faces a software issue, it may display problems while printing documents. With the help of the steps below, you can troubleshoot the printer via the Samsung Printer Diagnostics program.​

1. Open the Samsung Printer Diagnostics tool on your device.

2. After that, choose the “Diagnose your printer” option.

3. Now, you will see the list of the drivers installed on your computer, including driver port settings, the connection status, and the default printer settings.

4. If your printer lacks a driver, the Install Printer Driver page appears.

5. Also, if the printer is not connected, then select it from the list and choose the “The printer that I want isn't listed. Add a printer” option.

6. On the next screen, choose the type of network and click on Next to proceed with the further steps.

7. Now, the printer diagnosis will begin. If there is any issue with your printer driver, then it will appear on the screen and ask you, "Do you want to fix the issue?” under the issue list.

8. Choose the Yes or No option as per your choice.

9. If you choose the Yes option and follow the further instructions to fix the issue.

10. Once the diagnosis is complete, the resolved option will show up on the screen.

11. Now, see if your Samsung ProXpress M3370FD Printer is printing documents or not.

    Frequently Asked Questions

Question

Why Is My Samsung Printer Not Printing Documents?

There could be several reasons why your printer isn’t printing documents. Below are several points that could be key reasons behind this issue.

• The printer is facing a low-ink or wrong-paper issue.

• Your printer is facing a connection or driver issue.

• The print settings on your printer are not correct.

• Your devices are facing a compatibility issue or are unable to communicate with each other.

• The “Use Printer Offline” option is selected, or the printer is not set as the default device.

• There are some technical issues with your printer or computer software, etc.

Question

How to Remove Printing Issue in Samsung Printers?

Below are the quick fixes you can follow to resolve the printing issue with your printer.

• Check the printer to ensure it is not facing any issues.

• Update the driver of your printer and PC.

• Use the troubleshooting software to fix your printer problem.

• Deselect the ‘Use Printer Offline’ option.

• Connect the printer properly to your computer.

• Set the printer as your default printing device, and more.

Question

How to Factory Reset Samsung ProXpress M3370FD Printer?

If your printer is facing a technical issue, then you can factory reset the printer to resolve the issue.

1. When the printer is on, press the Menu button on the control panel.

2. Next, press the # button, then press 1934 and select OK.

3. Use the arrow key to select Tech Menu, then press OK.

4. Now, navigate to Service Function > Clear Accounts and enter the password 1934.

5. Go to the Data Setup menu and choose the Clear All Mem (Clear All Memory).

6. Confirm your action, and then the reset will be complete.

Source: Fix Your Samsung Printer Not Printing Issue