Text "FHG ROCKS" if you read this (850 481-2456)
(must be completed before running a route)
Use your Supervisors email for new hires test results and completions.
1. Customer Experience Training for Technicians-PEAR (CP) - Self-paced (New)
2. Customer Experience Training for Technicians- First Impressions (CP) - Self-paced (New)
3. Customer Experience Training for Technicians- Meaningful Experience (CP) - Self-paced (New)
4. Just Ask (CP) - Self-paced (NEW)
5. Self-Installation for Field Technicians - Self-paced
6. Policy & Procedure - CP - Self-paced
7. Using WOW!'s Field Service Tool (FST) (CP) - Self-paced
8. Quality & Craftsmanship Training (CP) - Self-paced
9. FST Installation Guidelines (CP) - Self-paced
10. WOW! Residential Products & Customer Premises Equipment (CPE) - Self-paced
11. WOW! Whole-Home Wi-Fi for Field Techs (CP) - Self-paced
12. WOW! tv+ Installation (CP) - Self-paced (NEW)
13. YouTube TV Installation (CP) - Self-paced (NEW)
15. Customer Proprietary Network Information (CPNI) (CP) - Self-paced (NEW)
*** SUPERVISOR *** Training Tracking Completion Form Link: (HERE) use James.Henderson@FHGSolutions.net for the Acknowledgment of completion