Finance Economics and Econometrics Lab
Seminar Series
2021 - 2022
Seminar Financed by the TEPREM project
Speaker: Ulrich Laitenberger (Telecom Paris).
Title: “Healthy reviews - Online physician ratings reduce healthcare interruptions”
joint with Michael E. Kummer, Cyrus E. Rich,
Danny R. Hughes, Turgay Ayer (all Georgia IT).
Date: Thursday, June 9th at 12h30 (Paris Time).
Abstract: We show that review platforms reduce healthcare interruptions for patients looking for a new physician. We employ a difference-in-differences strategy using physician retirements as a “disruptive shock” that forces patients to find a new physician. We combine insurance claims data with web-scraped physician reviews and highlight a substantial care-gap resulting from a physician’s retirement. We then show that online physician reviews reduce this gap and help patients find a new physician faster. Our results are robust to including a variety of controls and various instruments for the availability of physician reviews, but are not found for patients of nonretiring physicians. By reducing interruptions in care, reviews can improve clinical outcomes and lower costs.
You will find the paper attached. Bio: Here is a link to the speaker’s website
You are cordially invited to participate to the seminar, which will take place in Room 104, Bosco building. For those who will not be in the room, please find the zoom link below:
https://tbs-education-fr.zoom.us/j/84157891463?pwd=UEhRYVNaWllzbHNQV09MczZMNDNmdz09
For more information, please contact: Anna D’Annunzio a.d-annunzio@tbs-education.fr or Pierre Mella-Barral p.mella-barral@tbs-education.fr