Exchanges through the Mail – Memo Option
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Updates: List of January to October 2024 Coupon & January to First of December 2025 Codes, Catalog Viewer (11/24/2025), and Qbot Alerts (11/26/2025).
Description
If the customer needs to cancel or modify a mailed in exchange order.
Instructions
Add a memo using the customer memos icon.
If necessary, place an exchange order over the phone.
Details
Be specific
Review the memos. If an exchange through the mail has not been processed after 3 weeks
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