Editing an Open Order (Status: Not Pulled/Held)
Updates: List of January to October 2024 Coupon & January to First of December 2025 Codes, Catalog Viewer (11/24/2025), and Qbot Alerts (11/26/2025).
Description
This option is used when a customer needs to modify an order before processing.
Instructions
To edit an open order, click on the number next to the “O” for open orders. This should direct you to a list of open orders for the customer. Access the order by clicking “Edit”.
Details
Do not access an open order 10 minutes prior to processing time:
8:30 AM EST (6:30 MST) & 3 PM EST (1 PM MST)
To view the details of an order, click on the invoice number (000-000-000)
View the items, sizes, colors, shipping charges, taxes, etc.