Terms of Use

FASTTRACKR TERMS OF USE

Effective Date: August 17, 2026

Operator: New Version Limited

Location: New Zealand

Contact: fasttrackr.support@newversion.studio

1.0 ACCEPTANCE OF TERMS

1.1 AGREEMENT TO TERMS

1.1.1 These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and New Version Limited ("we," "us," or "our") governing your access to and use of the FastTrackr mobile application (the "App").

1.1.2 By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1.1.3 If you do not agree to these Terms, you must not access or use the App. Continued use of the App constitutes acceptance of these Terms and any future modifications.

1.2 MODIFICATIONS TO TERMS

1.2.1 We reserve the right to modify, amend, or update these Terms at any time at our sole discretion.

1.2.2 Material changes will be communicated through:

   (a) In-app notification upon next app launch

   (b) The updated "Last Updated" date at the top of this document

   (c) App Store or Google Play update notes (where applicable)

1.2.3 Your continued use of the App after modifications constitutes acceptance of the revised Terms. If you do not agree, you must discontinue use of the App.

1.3 ADDITIONAL TERMS

1.3.1 Certain features may be subject to additional terms presented to you when you access them. Additional Terms are incorporated by reference and, in the event of conflict, control with respect to the specific feature.

2.0 ELIGIBILITY AND ACCOUNT

2.1 AGE REQUIREMENT

2.1.1 You must be at least 16 years of age (or the minimum age of digital consent in your country, if higher) to create an account and use the App.

2.1.2 By using the App, you represent and warrant that:

   (a) You meet the minimum age requirement

   (b) You have the legal capacity to enter into these Terms

   (c) You are not prohibited from using the App under applicable law

2.1.3 We do not knowingly provide services to anyone under the applicable minimum age. If we discover such use, we will terminate the account and delete associated data.

2.1.4 The App asks for your date of birth during setup and will not accept a date of birth below the minimum age in 2.1.1. This applies the requirement; it does not verify it. We rely on the representation you make in 2.1.2(a), and we do not check your age against any external record or identity document. Entering a date of birth that is not your own is a breach of these Terms.

2.1.5 The App is rated 16+ on the Apple App Store, and carries the age rating shown on its Google Play listing. Those ratings, and any parental or screen-time controls that act on them, are administered by the app stores and by your device — not by us.

2.1.6 Intermittent fasting and dietary change may not be safe for everyone. See the Health Disclaimer in Section 7.0 before using the fasting and nutrition features.

2.2 GEOGRAPHIC AVAILABILITY

2.2.1 The App is available globally through the Apple App Store (iOS) and Google Play Store (Android), subject to regional availability and the applicable laws of each store.

2.2.2 You are responsible for ensuring that your use of the App complies with the laws of your jurisdiction.

2.3 ACCOUNT INFORMATION

2.3.1 FastTrackr does not require an account. The App works fully on first launch without an email, a password, or any sign-in, and your data is stored on your device.

2.3.2 You may optionally create an account using email and password, Sign in with Google, or Sign in with Apple. An account backs up your profile and your tracking data and synchronizes them across your devices, at no cost on any plan. Data you tracked before signing in is carried over to your new account. Cloud backup of an account left dormant for an extended period is subject to Section 7.4 of the Privacy Policy.

2.3.3 You are responsible for:

   (a) Maintaining the security of your device and any sign-in credentials

   (b) All activity conducted through the App under your account on your device

   (c) Protecting your device with a passcode or biometric lock if privacy is a concern

3.0 SUBSCRIPTION AND PAYMENT TERMS

3.1 PLANS

3.1.1 FastTrackr offers a Free tier and a Premium subscription.

FREE TIER (No Payment Required):

   (a) Manual tracking of fasting, water, weight, activity, and mood

   (b) Fasting plans, fasting zones, and fasting journal

   (c) Articles, achievements, and challenges

   (d) Personalized health metrics (BMI, BMR, TDEE, water goal)

   (e) Recent history (the most recent days)

   (f) Cloud backup and multi-device sync of your profile and tracking data, with a free account (subject to Section 7.4 of the Privacy Policy)

   (g) No access to: AI features, AI meal logging and nutrition, extended charts, full history, or Apple Health / Health Connect import

PREMIUM (Paid Subscription):

   (a) Everything in Free, plus:

   (b) AI meal logging and nutrition (identify foods from photo or description, calorie and macro estimates)

   (c) AI Insights (Day / Week / Month), AI Health Summary, and "Ask AI" chat

   (d) AI meal plans and recipe generation, AI fasting-plan recommendations, and AI activity-text parsing

   (e) Week / Month / Year charts and full tracking history

   (f) Apple Health / Health Connect import (read-only)

3.1.2 Fair-Use Limits: AI features are subject to reasonable daily limits to manage cost and prevent abuse (for example, a daily cap on AI text requests and a separate daily cap on image/vision requests). These limits may change with reasonable notice.

3.1.3 All features and limits are subject to change. We will provide reasonable notice of material changes to subscription benefits.

3.2 PRICING

3.2.1 Premium is offered as:

   (a) Monthly: USD 9.99 per month (or local-currency equivalent)

   (b) Yearly: USD 59.99 per year (or local-currency equivalent), which includes a 14-day free trial for eligible new subscribers

3.2.2 Prices are displayed in your local currency as determined by the Apple App Store or Google Play and may vary by region and currency. Prices are subject to change with reasonable notice; price changes do not affect an active subscription period until its renewal.

3.2.3 Taxes (VAT, GST, sales tax) may apply and are calculated and collected by Apple or Google. You are responsible for applicable taxes.

3.2.4 Payment Processing:

   (a) iOS: payments are processed by Apple Inc. through the Apple App Store and charged to your Apple Account.

   (b) Android: payments are processed by Google LLC through Google Play Billing and charged to the payment method on file with your Google account.

   (c) We do not collect, store, or have access to your payment card information.

3.3 FREE TRIAL

3.3.1 The yearly Premium plan may include a 14-day free trial for eligible new subscribers. Trial eligibility is determined by Apple (per Apple Account) or Google (per Google account) and cannot be reset or repeated.

3.3.2 Unless cancelled at least 24 hours before the trial ends, the trial automatically converts to a paid subscription at the standard price. You retain full access to Premium during the trial.

3.4 PROMOTIONAL OFFERS

3.4.1 From time to time the App may present time-limited promotional or win-back pricing on Premium plans, shown with the discounted price clearly displayed before purchase.

3.4.2 Unless stated otherwise, after the promotional period the subscription renews at the standard price for the selected plan and billing cycle. Standard auto-renewal, cancellation, and refund terms apply. Availability and discount amounts may vary and are subject to change without prior notice.

3.5 AUTO-RENEWAL

3.5.1 Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your Apple Account or Google account payment method is charged within 24 hours prior to the end of the current period.

3.5.2 To cancel auto-renewal:

iOS:

   (a) Open iOS Settings → [Your Name] → Subscriptions

   (b) Select "FastTrackr"

   (c) Tap "Cancel Subscription" and confirm

Android:

   (a) Open the Google Play Store app

   (b) Tap your profile icon → Payments & subscriptions → Subscriptions

   (c) Select "FastTrackr"

   (d) Tap "Cancel subscription" and follow the prompts

3.5.3 Cancellation takes effect at the end of the current billing period; you retain Premium access until that date and then revert to the Free tier.

3.6 REFUNDS AND CANCELLATIONS

3.6.1 Subscription refunds are managed exclusively by the store of original purchase:

   (a) iOS: request through https://reportaproblem.apple.com or Apple Support

   (b) Android: request through https://play.google.com/store/account/orderhistory → "Report a problem" → "Request a refund"

3.6.2 We do not have the ability to issue refunds for Apple App Store or Google Play purchases; refund eligibility is determined by Apple's or Google's policies. For issues the store cannot resolve, contact fasttrackr.support@newversion.studio.

3.6.3 Cancellation takes effect at the end of the current billing period; there are no partial refunds for unused time in the current period.

3.6.4 We may, at our sole discretion, address billing errors or duplicate charges where within our control.

3.7 CHANGES TO PLANS

3.7.1 You may upgrade or change billing cycle at any time; proration is handled by Apple or Google. Downgrades to the Free tier take effect at the end of the current billing period. Your tracking data is preserved when access to Premium-only features ends — on your device and in your cloud backup, which continues on the Free tier — and you simply lose access to the Premium features until you resubscribe.

3.8 CROSS-PLATFORM SUBSCRIPTIONS

3.8.1 Subscriptions are tied to the store on which they were purchased:

   (a) An Apple App Store subscription is managed by Apple and is valid only on iOS devices signed in with the same Apple Account.

   (b) A Google Play subscription is managed by Google and is valid only on Android devices signed in with the same Google account.

3.8.2 NO CROSS-STORE TRANSFER. We do not transfer, link, or synchronize subscription status, trial eligibility, or billing between Apple and Google accounts. An active subscription on one platform does not grant Premium on the other; cancelling on one platform does not affect the other.

3.8.3 Your FastTrackr account data (your trackers, recipes, profile) does sync across your own devices via your FastTrackr account when you are signed in — this is separate from store billing, which is not cross-platform.

4.0 ACCEPTABLE USE POLICY

4.1 PERMITTED USES

You may use the App for personal, non-commercial health and wellness tracking and the features described in the App.

4.2 PROHIBITED CONDUCT

You agree NOT to:

4.2.1 Use the App for any unlawful purpose or in violation of applicable laws.

4.2.2 Attempt to circumvent subscription limits, fair-use limits, access controls, or Premium gating.

4.2.3 Reverse engineer, decompile, disassemble, or attempt to extract source code, except to the extent this restriction is prohibited by applicable law.

4.2.4 Use automated tools, bots, or scripts to access the App, or scrape, data-mine, or harvest content.

4.2.5 Overload, interfere with, or disrupt the App or its supporting infrastructure, or attempt to gain unauthorized access to systems or other users' data.

4.2.6 Distribute malware or harmful code, or use stolen payment methods or engage in payment fraud.

4.2.7 Resell, sublicense, or commercially exploit the App or its content without our authorization.

4.3 ENFORCEMENT

4.3.1 We reserve the right to investigate suspected violations and to restrict, suspend, or terminate access for violations. Termination for serious violations may occur immediately and without refund. We may report illegal activity to authorities.

5.0 INTELLECTUAL PROPERTY RIGHTS

5.1 APP OWNERSHIP

5.1.1 The App, including its content, features, software, design, graphics, the bundled articles, and related materials, is owned by New Version Limited and protected by copyright, trademark, and other intellectual property laws. "FastTrackr" and related marks are trademarks of New Version Limited.

5.2 LICENSE GRANT

5.2.1 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on iOS or Android devices you own or control, for personal, non-commercial purposes in accordance with your subscription status.

5.2.2 This license does not permit you to reproduce, distribute, modify, create derivative works of, reverse engineer, or commercially exploit the App, or remove proprietary notices.

5.3 AI-GENERATED CONTENT

5.3.1 AI features (insights, reports, "Ask AI" responses, food identification, recipes, meal and fasting plans) are generated with the assistance of third-party AI services and are provided "as is."

5.3.2 You acknowledge that AI-generated content may be inaccurate, incomplete, or unsuitable, and may misidentify foods or miscalculate nutrition. It is informational only and not professional advice (see Section 7.0). Use it at your own discretion.

5.4 YOUR CONTENT

5.4.1 You retain ownership of the data and content you create in the App (your logged entries, notes, custom recipes, and meal plans). You grant us a limited license to store and process this content solely to provide the App's features to you (including cloud sync and, where you have enabled it, AI processing) as described in the Privacy Policy. This license ends when you delete the content or your account.

5.4.2 You are responsible for ensuring you have the right to any content you upload (such as a meal photo) and that it does not violate the rights of others or any law.

5.5 THIRD-PARTY CONTENT AND SERVICES

5.5.1 The App relies on third-party services (AI providers, nutrition databases, cloud infrastructure, payment processors). Your use of those services may be subject to their own terms, and we are not responsible for third-party content or services.

6.0 PRIVACY AND DATA PROTECTION

6.1 Our collection, use, and protection of your information is governed by our Privacy Policy, available in the App and incorporated by reference. By using the App, you consent to the data practices described there.

6.2 Key highlights:

   (a) Local-first: your data is stored on your device by default

   (b) Optional cloud sync and accounts via Supabase (owner-only access)

   (c) Optional AI features process your tracking summary and meal images via third-party AI providers, only with your consent

   (d) Optional, read-only import from Apple Health / Health Connect

   (e) No third-party analytics, advertising, or data selling

6.3 You can delete your data and account at any time through Settings → Danger Zone, as described in the Privacy Policy.

7.0 HEALTH DISCLAIMER

7.1 NOT MEDICAL ADVICE

7.1.1 FastTrackr is a general health and wellness and self-tracking tool. It is NOT a medical device and does NOT provide medical, nutritional, diagnostic, or treatment advice.

7.1.2 All metrics and outputs — including BMI, BMR, TDEE, calorie and macronutrient estimates, water and weight goals, fasting plans, recommendations, and AI insights — are for informational and educational purposes only and are based on general formulas and the data you provide. They may be inaccurate and are not a substitute for professional medical advice.

7.2 CONSULT A PROFESSIONAL

7.2.1 Always consult a qualified healthcare professional before starting intermittent fasting, changing your diet, beginning an exercise program, or relying on any information in the App, especially if you:

   (a) Are pregnant or breastfeeding

   (b) Are under 18 years of age

   (c) Have diabetes or any condition affecting blood sugar

   (d) Have a history of disordered eating or an eating disorder

   (e) Have a heart, kidney, liver, or other chronic condition

   (f) Take prescription medication

   (g) Are underweight or have any other condition that fasting could affect

7.2.2 Do not disregard or delay seeking professional medical advice because of anything you read or see in the App.

7.3 ASSUMPTION OF RISK

7.3.1 You use fasting, nutrition, activity, and other features at your own risk. If you experience dizziness, weakness, fainting, or any concerning symptoms, stop and seek medical attention. In a medical emergency, contact your local emergency services (for example, 111 in New Zealand, 911 in the United States, 112 in much of Europe).

7.4 NOT A CRISIS SERVICE

7.4.1 The App is not designed for medical or mental-health emergencies and does not provide crisis support. If you are in crisis, contact local emergency services or an appropriate helpline.

8.0 DISCLAIMERS AND LIMITATION OF LIABILITY

8.1 "AS IS" DISCLAIMER

8.1.1 THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE APP WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE.

8.1.2 We make no guarantees about the availability, accuracy, or reliability of AI-generated content, third-party services, or imported health data.

8.2 CONSUMER LAW

8.2.1 Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you may have under mandatory consumer protection law (including the New Zealand Consumer Guarantees Act 1993, the Australian Consumer Law, or similar laws) that cannot be lawfully excluded. Where such laws apply, our liability is limited to the extent permitted by those laws.

8.3 LIMITATION OF LIABILITY

8.3.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEW VERSION LIMITED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO your use of or inability to use the App, AI-generated content, health decisions made based on the App, unauthorized access to your data, or third-party services.

8.3.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE APP SHALL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (b) USD 100.

8.3.3 This limitation applies regardless of the legal theory and even if we were advised of the possibility of such damages.

9.0 INDEMNIFICATION

9.1 You agree to indemnify, defend, and hold harmless New Version Limited and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use or misuse of the App, your violation of these Terms or applicable law, or your violation of the rights of any third party. This obligation survives termination of these Terms.

10.0 DISPUTE RESOLUTION

10.1 GOVERNING LAW

10.1.1 These Terms are governed by the laws of New Zealand, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

10.2 INFORMAL RESOLUTION

10.2.1 Before initiating any formal proceeding, you agree to first contact us at fasttrackr.support@newversion.studio to attempt to resolve the dispute in good faith. We will attempt to resolve it within 30 days of receiving your notice.

10.3 JURISDICTION

10.3.1 Subject to mandatory consumer-law rights that allow you to bring proceedings in your country of residence, any legal action arising from these Terms or the App shall be brought in the courts of New Zealand, and you consent to that jurisdiction.

10.4 CLASS ACTION WAIVER

10.4.1 To the extent permitted by law, disputes will be resolved on an individual basis, and you waive the right to participate in class or representative proceedings.

10.5 INJUNCTIVE RELIEF

10.5.1 Either party may seek injunctive or equitable relief in court to prevent irreparable harm (for example, intellectual property infringement or unauthorized access) without first engaging in informal resolution.

11.0 TERMINATION

11.1 BY YOU

You may stop using the App at any time by uninstalling it, and cancel any subscription through your store settings. Uninstalling deletes local data on the device; to remove cloud data, delete your account (Settings → Danger Zone) or contact us. Cancelling a subscription does not entitle you to a refund for the current period.

11.2 BY US

We may suspend or terminate your access immediately, without notice, for violation of these Terms, fraudulent or harmful activity, suspected security threats, or discontinuation of the App or a feature. Termination for cause is without refund.

11.3 EFFECT

Upon termination, your license ends and you must stop using the App. Sections that by their nature should survive (including 5.0, 7.0, 8.0, 9.0, 10.0, and 12.0) survive termination.

12.0 GENERAL PROVISIONS

12.1 ENTIRE AGREEMENT. These Terms, with the Privacy Policy and any Additional Terms, constitute the entire agreement between you and New Version Limited regarding the App.

12.2 SEVERABILITY. If any provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in effect.

12.3 WAIVER. Our failure to enforce a provision is not a waiver of it.

12.4 ASSIGNMENT. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

12.5 FORCE MAJEURE. We are not liable for failures or delays due to circumstances beyond our reasonable control, including acts of God, war, government action, network or third-party service failures.

12.6 NOTICES. Notices to us must be sent to fasttrackr.support@newversion.studio with the subject "Legal Notice — Terms of Use." Notices to you may be provided in-app or via store update notes.

12.7 INTERPRETATION. Headings are for convenience only; "including" means "including but not limited to."

12.8 LANGUAGE. These Terms are drafted in English; if translated, the English version prevails in case of conflict.

12.9 APPLE APP STORE ADDITIONAL TERMS (iOS USERS)

   (a) These Terms are between you and New Version Limited, not Apple Inc.

   (b) Apple has no obligation to provide support or maintenance for the App.

   (c) Apple is not responsible for any product-liability, legal/regulatory-conformance, consumer-protection, or intellectual-property claims relating to the App.

   (d) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

   (e) Your use of the App must comply with the Apple App Store Terms of Service.

12.10 GOOGLE PLAY ADDITIONAL TERMS (ANDROID USERS)

   (a) These Terms are between you and New Version Limited, not Google LLC.

   (b) Google has no obligation to provide support or maintenance for the App.

   (c) Your use of the App must comply with the Google Play Terms of Service (https://play.google.com/intl/en_us/about/play-terms/) and the applicable Google Play distribution terms.

   (d) We, not Google, are solely responsible for the App and for addressing any claims relating to it.

12.11 EXPORT AND SANCTIONS. You represent that you are not located in a country subject to a relevant government embargo and are not on any applicable prohibited- or restricted-party list.

13.0 CONTACT INFORMATION

13.1 CUSTOMER SUPPORT

   Email: fasttrackr.support@newversion.studio

   Response Time: within 48 hours for general inquiries

13.2 LEGAL INQUIRIES

   Email: fasttrackr.support@newversion.studio

   Subject: "Legal Inquiry — Terms of Use"

13.3 BUSINESS INFORMATION

   Operator: New Version Limited

   Location: New Zealand

   App: FastTrackr (iOS and Android)

ACKNOWLEDGMENT AND ACCEPTANCE

BY USING THE FASTTRACKR APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE AND THE HEALTH DISCLAIMER IN SECTION 7.0.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE APP.

Thank you for using FastTrackr. Fast. Track. Thrive.

END OF TERMS OF USE

New Version Limited

August 17, 2026