Hi, I am Fangchen
PhD Candidate in Information Systems at McCombs School of Business, UT Austin
PhD Candidate in Information Systems at McCombs School of Business, UT Austin
Hi, I am a PhD candidate in Information Systems at the McCombs School of Business, The University of Texas at Austin, where I am fortunate to be advised by Professor Ashish Agarwal.
My research examines how generative AI reshapes human work, with a focus on teamwork, problem solving, and emotional well-being. My goal is to identify the conditions under which AI enhances human capabilities and when it introduces new frictions or challenges. I study generative AI across three interconnected roles in human work:
AI as a tool to support human collaboration
AI as a virtual teammate in problem solving
AI as a companion shaping emotional experiences
Beyond team-level dynamics, I investigate the broader organizational implications of emerging technologies. My work examines how generative AI affects employee performance, how firms adapt training and skill development, and how advances in AI capabilities influence operational outcomes such as supply chain dynamics. I also study questions related to the future of work, including how organizational policies like remote work impact firm performance.
Methodologically, I combine large-scale econometric analysis with randomized field and online experiments to understand how human–AI interaction shapes outcomes for individuals, teams, and organizations. My research is grounded in real-world contexts through collaborations with organizations such as GitHub and KPMG.