FREQUENTLY ASKED QUESTIONS

Got a question? We're here to help!

At The Fandom Factory, we want ordering your next collectible to be as easy as possible.

Below you'll find answers to some of our most commonly asked questions. If you can't find what you're looking for, feel free to message us!

GENERAL QUESTIONS

What does The Fandom Factory offer?

We specialise in 3D-printed collectibles, including character statues, busts, chibi figures, decorative props, replicas and custom creations.

We offer both unpainted and hand-painted options, depending on the model.

Are your models ready-made or made to order?

Our models are primarily made to order.

This means each piece is produced specifically for your order rather than being taken from existing stock.

Can I request a model that isn't in your catalogue?

Absolutely!

Our catalogue is just a selection of the designs we can offer.

If you're looking for a particular character, collectible or custom creation, send us a message with your idea.

We'll check whether a suitable design is available and whether we can produce it.

Can you make personalised models?

We welcome personalised projects and special requests!

Whether it's a unique gift, a custom display piece or a particular design you have in mind, we're happy to discuss what's possible.

Custom work depends on design availability, complexity and printing feasibility.

MODELS & FINISHES

Do your models come painted?

You can request either an unpainted or hand-painted finish, depending on the model.

Unpainted: A 3D-printed model supplied without a decorative paint finish.

Hand-Painted: A model that has been prepared and painted by hand.

Hand-painted finishes are