Privacy Policy

Last Updated: 19th March, 2024

Vidyasetu Education ("we," "our," or "us"), owned and operated by Chauhan Savan Rajeshbhai, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or enroll in our courses.

By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information").

a. Personal Information You Provide:

• Registration Details: Name, email address, phone number, and mailing address.

• Student Information: Name, age, and grade level of the student (if registering a child).

• Communication: Records of your correspondence with us (emails, WhatsApp messages, feedback).

b. Payment Information:

• We do not store your credit/debit card numbers or banking passwords. All financial transactions are processed through secure third-party payment gateways. We only receive confirmation of payment to enable your course access.

c. Automatically Collected Data:

• When you visit our platform, we may automatically collect data such as your IP address, browser type, operating system, and access times to help us improve user experience and platform security.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create your account, enroll you in classes, and provide access to course materials.

• Communication: To send class schedules, Zoom/meeting links, updates, and customer support responses.

• Transaction Processing: To process payments and refunds.

• Improvement: To analyze user behavior and improve our curriculum and platform functionality.

• Legal Compliance: To comply with applicable laws and regulations.

3. Children's Privacy

Protecting the privacy of young children is especially important to Vidyasetu Education.

• Parental Consent: We do not knowingly collect personal information from children under the age of 18 without verifiable parental consent.

• Registration: Accounts for minors must be created and managed by a parent or legal guardian.

• Review & Deletion: Parents have the right to review the information we have collected about their child and request its deletion by contacting us.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform (e.g., Zoom for video classes, payment gateways, email services). These parties are obligated to keep your information confidential.

• Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal obligation or protect the rights and safety of Vidyasetu Education and its users.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Websites

Our platform may contain links to third-party websites (e.g., YouTube, social media pages). This Privacy Policy does not apply to these third-party sites. We are not responsible for the content or privacy and security practices and policies of any third parties. We encourage you to review the privacy policies of those sites.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to certain legal exceptions (e.g., tax records).

8. Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page will indicate when the latest revisions were made.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Vidyasetu Education

• Email: evidyasetu@gmail.com

• Phone: +91-83293-14168