FAQ

Materials can be picked up on ETSU's campus at Warf-Pickel Hall in room 509. This is the location of the Center of Excellence in STEM Education and the NE TN STEM Innovation Hub.

Please click the link below to locate Warf-Pickel hall on a map of ETSU: 

Map of ETSU 

We know accidents happen, especially when working with kids! The lending library will handle damaged materials on a case-by-case basis. We do request that you bring the damaged material in to us so we can examine it in closer detail. 

We know that the school year is a busy time, so we can be flexible with return dates as much as our schedules will allow. For short-term loans, which are just 30 days, we can offer a range of dates a week prior to your material due date to return materials. The same goes for long-term loans. However, the end of May is a fixed deadline, as we do not have consistent staff over the summer and need all materials returned at that time.

We may be able to extend a loan, but borrowers must communicate with Lending Library staff in advance of the deadline to ensure others who want to borrow items are able to do so, and this is not guaranteed.

We have no control over what you choose to do with the materials once you sign the contract and have them in your possession. However, please note the issues of liability that could arise from letting others borrow your materials. If materials are stolen or lost, you will be responsible for paying for the materials. 

The Center cannot accept material drop-offs on the weekends because no one will be in to receive and account for the materials. We ask that you please bring back materials during business hours. Please make arrangements with the Lending Library personnel for the day and time to pick up or return materials. 

At this time, we are unable to ship materials out. Materials can only be picked up on ETSU's Johnson City campus in Warf-Pickel Hall, room 509. However, we now have satellite sites, so check with those locations in case a site might be more convenient for you.