An extension of resources and tools to better understand the concepts and practices of emotional intelligence
Emotional Intelligence: An Open Textbook introduces learners to the core competencies of Emotional Intelligence (EI) through clear explanations, practical examples, and interactive learning activities. Designed to accompany the Emotional Intelligence MOOC created by students in the University of Tampa’s MS Instructional Design & Technology program, this textbook provides an accessible, research‑informed, and application‑focused exploration of EI.
Across multiple collaboratively authored chapters, the text examines the four foundational EI domains: self‑awareness, self‑regulation, self motivation, empathy, and social skills. There is also a chapter for EI activities and reflectEach chapter blends theory with real‑world practice, demonstrating why EI matters in academic settings, professional environments, leadership roles, and everyday interpersonal interactions.
The narrative voice, diverse examples, and integrated multimedia (including diagrams, videos, charts, and reflective activities) support comprehension and engagement. As an easy‑to‑navigate OER, this textbook promotes the study of Emotional Intelligence in the most accessible and adaptable way possible. Ancillary materials may be developed to support instructional planning and learner practice.
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This textbook is the result of a collaborative effort by graduate students in the University of Tampa’s MS Instructional Design & Technology program. Each contributor authored one chapter aligned with their MOOC module, creating a unified, openly licensed resource that reflects both academic rigor and practical relevance.
The goal of this project is to make Emotional Intelligence education accessible, adaptable, and meaningful for learners everywhere. As an OER, this text is designed to evolve over time, incorporating new insights, updated research, and improved learning activities.
Diti Jay Shah is an educator and instructional design professional with an international academic background. She holds an MA in English and B.Ed. from India, an M.Ed. in Adult Education and Community Development from the University of Toronto, Canada, and an MS in Instructional Design and Technology from the University of Tampa, USA. Her interests include adult learning, e-learning, instructional design, and AI-enhanced education, with a focus on creating engaging and meaningful learning experiences.
Zamal Haider Shish (B.S., Software Engineering with Multimedia; MS IDT Candidate) is an instructional designer in the making, currently pursuing his MS in Instructional Design & Technology at the University of Tampa. Before turning to learning design, Zamal spent years in ERP implementation across Bangladesh's software and textile industries — training end users at Logic Software Ltd. and leading implementation initiatives as a project lead at Pakiza Software Ltd. That work, breaking down complex systems so people could actually use them, is what first drew him toward instructional design.
Brittany "Dr. C" Castonguay, PhD, is a Doctor of Global Leadership and Change, an Air Force veteran, and CEO/Founder of Strategic Human Resources & Innovations (SHRI). Dr. C has 12 years of HR and compliance expertise working with nonprofits, governments, and small businesses. A published author and speaker, Dr. C contributes to academia and to the HR industry with regularly published articles supporting small businesses seeking HR support and leadership development. A cultural intelligence (CQ) expert, Dr. C mentors and coaches individuals, teams, and organizations on organizational culture, multigenerational workforces, and strategies for enhancing organizational culture with the goal of increasing profitability, driving retention, sustainability, employee loyalty, and trust.
Asha Krywko (B.S., Public Administration; MS IDT Candidate) is the Assistant Director of Financial Aid at the University of Tampa, where she has spent more than a decade guiding students and families through complex, high-stakes decisions. Her work centers on translating dense federal policy into clear, compassionate communication and on hiring, training, and coaching counselors who serve alongside her. A current graduate student in the Unversity of Tampa's MS Instructional Design & Technology program, she brings a practitioners lens to learning design, informed by years of relationship-driven, people-centered work. Asha is committed to creating accessible, real-world resources that help learners navigate both the systems and human dynamics they encounter every day.
Kathryn Russell is a recent graduate of the University of Tampa's Elementary Education program. She earned her English for Speakers of Other Langauges (ESOL) endorsement as well as reading endorsement through the undergraduate program. During her time in the classroom, she developed connections with her students and peers and gained a special love for Title I schools in the area. She is a member of the University of Tampa's women's soccer team and current graduate student in the Instructional Design and Technology Program. She loves to get her team involved in the local elementary schools and has a passion for getting kids active. After graduating from the soccer team, she is excited to enter the world of instructional design and technology.
Kara Flando (B.S.; RYT-200) is a certified elementary teacher in Tampa, FL. She taught kindergarten and first grade in Hillsborough County, where she built meaningful relationships with her students and their families. During her time in the classroom, she discovered that one of her favorite parts of teaching was helping students develop and practice social-emotional skills. She earned a Positive Education Certificate (PEC), which deepened her passion for creating lessons that teach children and families social-emotional learning, mindfulness, breathing, and movement skills. Kara went on to found Karamia Yoga, LLC, and is committed to empowering children and families to develop social-emotional skills, practice mindfulness, connect with and express their authentic selves through breathing and movement.
James Anderson (M.Ed., TESL) is an educator with experience teaching English language learners in three countries. He has worked extensively with international students from diverse cultural backgrounds, focusing on inclusive, accessible language learning. His teaching approach blends TESL pedagogy with creative practices, incorporating art and music to support engagement and multimodal learning. James is committed to fostering cultural diversity and designing learning experiences that honor students’ identities while expanding access to high‑quality, zero‑cost educational materials.
This project was made possible through the guidance and support of the University of Tampa faculty and the collaborative spirit of the MS Instructional Design & Technology cohort. Their dedication, creativity, and commitment to open education are evident throughout this work.
Special appreciation is extended to classmates whose contributions, feedback, and efforts helped shape this textbook into a cohesive and engaging learning resource
This text is licensed under a Creative Commons Attribution–NonCommercial–ShareAlike 4.0 International License (CC‑BY‑NC‑SA).
Unless otherwise noted, Emotional Intelligence: An Open Textbook by the University of Tampa MS Instructional Design & Technology Program is licensed under a Creative Commons Attribution–NonCommercial–ShareAlike 4.0 International License. You may copy, modify, and redistribute the text on this website without needing to acquire legal permission as long as:
You attribute any copied text to the author(s) and their works on this site (BY).
You do not use this text for commercial or monetary gain (NC).
You share any adaptations under the same licensing conditions (SA).
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This open textbook is designed to help learners understand, practice, and apply Emotional Intelligence (EI) in everyday life, academic settings, and professional environments. Each chapter explores a key EI competency through clear explanations, real-world examples, multimedia resources, reflection questions, and interactive activities. Learners may work through the chapters in sequence or explore individual topics based on their needs and interests. For the best learning experience, actively participate in the activities, reflect on personal experiences, and consider how each concept can be applied to real-life situations.