Leadership Coaching

Increase Your Humanity and Increase Your Happiness

The Benefits of Leadership Coaching

What Leadership Coaching Is and Is Not


What is Leadership Coaching?

There has been a growing trend in recruiting coaches for promising leaders over the past fifteen years. Many of these coaches are former athletes, lawyers, academics, and consultants who join the ranks from the worlds of psychology, law, and business. There is no doubt that these professionals improve leadership performance in a number of areas. In my opinion, a different story needs to be told. In many situations, leadership coaches with little psychological training do more harm than good. The causes of deep-seated psychological problems are downplayed or ignored by them simply because of their backgrounds and biases. Moreover, when the leadership's problems are the result of an undetected or ignored psychological problem, coaching can actually make things worse. In my opinion, the solution lies most often in addressing unconscious conflict when symptoms are stubborn or severe.


Leadership coaches who derive their inspiration from sports often tout simplicity and quick results as their specialties.


Leadership coaching is gaining in popularity because of our current desire for answers that are easy to understand. Businesses are perpetually seeking ways to change quickly and painlessly. You can find a lot of self-help material. For example, you may have heard something like “the key to success is to follow 12 simple steps” or “develop 7 effective habits.” As a result of the obsession with quick fixes, psychotherapy has been marginalized. As a result, leadership coaches have emerged to fill this gap, providing an alternative at the moment.


To achieve fast results, many popular leadership coaches model their interventions after those used by sports coaches, employing techniques that reject out of hand any introspective process that can take time and cause “paralysis by analysis.” The idea that a leadership coach can help employees improve performance quickly is a great selling point to CEOs, who put the bottom line first. Yet that approach tends to gloss over any unconscious conflict the employee might have. This can have disastrous consequences for the company in the long term and can exacerbate the psychological damage to the person targeted for help.


What Leadership Coaching Is

A coaching session is not a therapy session. It is not up to you to fix anyone. However, powerful questions can help you understand why a client behaves in a certain way. Why do they behave the way they do? What are their beliefs and values? In order to achieve the results they want, what can they do to embrace more empowering values and beliefs?


Furthermore, Leadership Coaching does not mean interim management. You are not taking over the job for your client. Your primary role is to act as a "shadow leader" who facilitates your client's success and improvement.


We must first examine the definition of coaching before we can understand what a leadership coach is. A coach is defined by the International Coach Federation (ICF) as a person who coaches others. To help clients achieve their ideal level of success, we aim to work holistically with them to stimulate their creativity and thinking. In contrast to other service professions like counseling, mentoring, consulting and training, coaching is client-directed.


Behaviorists often recommend assertiveness training as one of their solutions. Individuals commonly use this technique when confronting situations that cause negative feelings, as in helping drug addicts curb their temptations. Assertiveness training is used by leadership coaches in a variety of contexts. The technique has been employed by many coaches in an attempt to improve performance of leaderships who seem to be lacking confidence. Corporate leadership finds that learning effective responses to stressors does not help them deal with their intrapsychic pressures.


It is when coaches win CEOs' ears that they become most dangerous. Having great power over an entire organization places them in a precarious position. This scenario occurs frequently. Coaches have a better understanding of CEOs because, historically, many of them worked in corporate settings. Essentially they speak business patois fluently, and they are able to move seamlessly between discussing improving an individual's performance and assisting the entire business in capturing market share. These leadership coaches often abuse their power without intending to because they are not trained in the dynamics of interpersonal relations. The fact is, many coaches become notorious for exploiting both the leadership they train and their bosses, with sometimes disastrous results.

What Leadership Coaches Do

Coaches typically develop a close and confidential relationship with their clients, which is one of the most personalized practices in talent development. Leadership coaches offer one-on-one support to senior leaders or managers in an organization (e.g., directors, vice presidents, or presidents) in a structured, trustworthy, safe environment. In addition, the coach assists the leader in understanding their current competencies, elucidating how they're perceived by others, and identifying and clarifying current goals and actions to achieve them as well.


Transference is not experienced by all CEOs. But still, coaches can extend their influence. They can transition from training to all-purpose advising, because CEOs aren't inclined to lose their face. Leaders realize the value of having coaches at their companies and take responsibility when selecting them. This leads them to feel more responsible for their coaches' successes or failures than they would if such a role was assigned to a psychotherapist. It is also difficult to abandon a business plan when the CEO personally endorses it.


There is a common misconception that coaches are counselors or mentors. There are several significant differences between coaching and these practices.


As opposed to counseling, coaching does not produce therapeutic results. "Counseling" is defined by Merriam-Webster as "professional guidance of an individual through the use of psychological methods, especially collecting case history data, and using various personal As much introspection as counseling provides, it also has a tendency to focus on the past. Coaching, on the other hand, is focused on the future.


Mentoring refers to a highly beneficial, self-directed, long-term relationship between two individuals, aimed at advancing their careers over time where the mentor offers advice and guidance. Coaching consists of an equal partnership, whereas mentoring involves an experienced person directly mentoring a less experienced person through a similarly challenging experience.


On the other hand, the focus of coaching is to help clients (coaches) work towards their goals, aspirations, and curiosities rather than to dig into their pasts. In order to be effective, coaching must be directly related to what the client wants to achieve, through a process that is led by the coachee, who uncovers and creates their own path to achieving their goal and does most of the talking.


Does leadership coaching really provide a return on investment?

Psychiatric assessment and support are not always helpful or even necessary-and they can even be superfluous. Coaches who train leadership to strengthen their strategic-planning abilities need not be psychiatrists. It is important not to assume that all execs with planning issues lack the necessary skills. Is it possible to develop a business plan while suffering from a psychological disorder? Yes, if the client suffers from clinical depression, which is known to interfere with one's ability to engage in constructive, goal-oriented behavior. The leadership being coached and the companies in which they work will suffer if there are no safeguards to prevent coaches from training those whose difficulties are not inherent in their abilities, but more typically psychological.


While leadership coaching has many intangible benefits, it is not immeasurable. The 360-degree leadership assessments provide coaches with the opportunity to assess different leadership skills, such as assertiveness and dedication, as well as active listening and effective feedback.


Providing high-performing people in leadership roles with leadership coaching is a high-impact, efficient process that helps them achieve better results over time. The Leadership Coaching Process involves short meetings between coaches and clients (i.e., 30 minutes per session). During this period, the coach and client can generate insights, gain clarity and focus, and make decisions to improve performance. The purpose of leadership Coaching is to enhance the performance of high-performing leaders. There is no attempt to "fix" anyone during this process. Coaches work with high functioning, highly successful clients. Every now and then, they too need a little help to get the job done.



The sure sign leadership coaching is for you….

Leadership coaches are a great choice for those who want to improve at all levels constantly. If you have ambitions, you are never too young to start.


A professional leadership coach provides advice and support to individuals (usually leaderships, but also high-potential staff members) to help them achieve self-awareness, clarify their goals, achieve their development objectives, and realize their potential. Unlike consultants and therapists, they usually don't offer advice or solve their clients' problems (though many have backgrounds in consulting or therapy). Their aim is to clarify and solve the problems leaders are facing.


As a sounding board for their clients, leadership coaches provide both confidentiality and support. Sometimes, with permission, they offer advice, ask questions, challenge assumptions, help clarify, and provide resources. Conducting confidential interviews to develop self-awareness and set development goals are some of the ways they administer and interpret 360-degree and behavioral assessments.


Providing leadership coaching to individuals, managers, or senior managers who wish to grow and develop their leadership skills.


The number of leadership coaches has increased tremendously in the last 30 years. Having a coach available to you is assumed to be a good thing and so we seldom find ourselves explaining the benefits of leadership coaching to people in corporations. It is usually the case that most of our clients come to us knowing that they wish to engage a coach and also knowing what they hope to gain from the relationship. Hence, when a prospective client recently asked me how working with a leadership coach would benefit him, I decided to reflect on what I have seen from coaching. Because coaching has become such an accepted - even expected - practice in many companies, I realized others might have the same question but hesitate to ask.


The process of working with a coach can be daunting and challenging. Your coaching relationship can help you to become the person you most want to be if you're brave, committed, and curious.



The Benefits of Leadership Coaching

So here are the positive outcomes we've seen in all our experience providing leadership coaching services and seeing how clients respond when they take advantage of the opportunity. In a coaching engagement, you can anticipate these benefits if you are open-minded and willing to develop your capabilities:


This is the first thing. You will see yourself more clearly. Despite sounding simple, this is very important. Most of us lack the ability to see ourselves clearly, but it matters in the workplace: accurate self-awareness in leaders is related to organizational productivity and profitability, and employees prefer to follow leaders who understand themselves well (and are willing to share their perceptions). When you engage with a good coach, he or she generally gathers feedback about how others perceive you before the engagement, and will share that feedback with you. (The best coaches will also break down a feedback report into key themes, so that others are able to clearly perceive your strengths and areas for improvement.) Your most important consideration is to make sure that you build skills to see yourself more clearly: to question your assumptions about yourself, get curious about where you're strong and where you need to grow, and learn to see yourself with "fair witness" eyes.


Secondly, See others with more clarity. Oftentimes, leaders encounter problems because their assessments of others are inaccurate. Employees may be lost because they are not recognized and supported, or poor performers may be kept too long because they believe they are better than they are. The problem is that they might underestimate or overestimate someone's ability to influence their career success. Good coaches often perceive people around you in a neutral and accurate manner (especially if they are doing other work for your organization) and they will share this perception with you. Furthermore, since skilled coaches strive to make their coaching clients independent, they will also teach you how to use the same mental skills you learned to see yourself more clearly to make accurate assessments of others.


The third point is. Learn new ways of responding. Every one of us possesses a set of capabilities and responses that may serve us well as mid-level employees, but not as more senior leaders. As an example, I coached a very smart and capable senior vice president in a media company a few years ago, but she was still primarily focused on getting her work done - she had not learned to convince her team to work together toward the same priority goals. Through my guidance, she realized her success was no longer solely determined by her ability to execute her own tasks but also by her ability to lead and inspire others. Her "leadership toolkit" now contains new, more useful tools to help her be an effective leader. We worked together to learn the necessary skills and change her mindset.


The fourth point is important. Identify your strengths and exploit them. As a result of having an effective coach, you may also be able to identify and leverage strengths that you already possess. Many years ago, I coached a CEO who was very good at imagining products and services that would resonate with customers in the future. Apparently he didn't think it was a big deal (in fact, he once said to me, "Doesn't everyone do that?"). He learned how to embrace this capability in order to benefit his team and the organization, and how to use it more effectively.


The fifth point is: Increase the productivity of your relationships. By focusing on only building relationships with certain types of people, leaders can significantly limit their effectiveness. In most cases, they are people similar to themselves - in their background, race, gender, beliefs, or work style. Coaches can help you recognize that tendency in yourself and counteract it, both by helping you question the limiting assumptions you make about people who aren't like you, and by offering tools to help you build better working relationships with a wider range of people. (This is one of our favorite models - we use it in most coaching engagements and also as a tool for building teams.)


The sixth point is. You can achieve what you want. Coaching engagements must be centered on this principle if they are to be effective. It's important to understand your goals and dreams, and what you're capable of doing in order to achieve them, with the help of a coach. Additionally, he or she can be an incredible source of support: someone who knows you well and understands your goals and needs and wants the best for you — but is a neutral third party. Your coach is not dependent on you for his or her success, unlike your family or employees. A coach can be honest about how well you're doing, reminding you of the goals you've set and telling you what you are doing to support you or get in your way. And finally and most important, you will be able to learn new ways of thinking and operating that will enable you to move towards your goals and create the career that you want.


Today’s coaches have a broader mission and leadership coaching is used as a business tool along all parts of the organization. A typical leadership coaching engagement is about 6 months in duration, but can be anywhere from 3-12 months, depending on the situation. The greater the change that is needed, the more coaching is required.


During the first month, the leadership coach’s goal is to deeply understand you, your environment, your personal and professional history, your underlying operating system and your core drivers. This time is about capturing targeted data, building trust and intimacy between the coach and client.


In this analysis, the leadership coach asks in-depth questions about how you are being perceived in a multitude of leadership capabilities. The coach hears from those who work with you day in and day out which allows them to build a hypothesis and identify opportunities for growth and development. You also undergo a self- analysis of those same areas which can help to identify your blind spots. For instance, you might consider yourself a good listener, but your colleagues don’t feel the same way. They may see your cell phone use gets in the way of your listening skills.



Ready to Take the Next Step?

Keep in mind that the whole point of leadership coaching is development, growth and transformation in one or more key areas of performance: communication, listening, situational leadership, driving results, leadership presence, and creating followership.


Look for a coach with professional credentials and qualifications, which indicate their level of training and professional development.

Understanding You through the Four Lenses Assessment

At Shipley Communication, we believe that each person is unique and has their own strengths and motivations. Four Lenses is a proven personality assessment that assists organizations in identifying a person's innate talents and potential. Four Lenses was created through research based on Myers Briggs' Personality Type Indicator, as well as modifications of this instrument by David Keirsey in his book, Please Understand Me. The instrument has been simplified to provide a more satisfying experience with longer-lasting application retention.