How to cancel auto-renew
Open the app → Profile → Manage Subscription → Cancel Auto-Renew (or “Cancel at period end”).
Or email us at edusamachar.cg@gmail.com with your registered email and subject “Cancel Subscription.”
If you created a UPI AutoPay mandate, you may also revoke the mandate in your UPI app/bank app. Revoking at the bank side ensures no future debits.
What happens after cancellation
You keep access until the end of the current paid period.
We do not offer pro-rated/partial refunds for the remaining period once the billing cycle has started.
Refunds
Eligible refunds:
Duplicate/accidental charges
Charged but access not provisioned due to a verified technical error
How to request: email edusamachar.cg@gmail.com within 7 days of the transaction with payment ID and a brief description.
Processing time: Approved refunds are initiated within 3 working days and may take 5–7 working days to reflect (bank/UPI timelines apply).
Refunds are returned to the original payment method.
Chargebacks
If you raise a chargeback with your bank/UPI app, your access may be paused while the case is reviewed. Please write to us first; most issues are resolved faster directly.
Contact
edusamachar.cg@gmail.com
Last updated: 04 Oct 2025