TERMS & CONDITIONS

Please read carefully before placing an order.
By placing an order or making payment, you confirm that you have read, understood, and agreed to all Terms & Conditions stated below.

Last Updated: 11 April 2026

ORDERING

• Please order only if you are 100% sure.

• All orders are first come, first served unless stated otherwise.

• Full payment is required to confirm an order unless otherwise stated.

• Once payment is made, orders are considered final and confirmed.

• Please ensure all details submitted are correct. No changes will be allowed after submission unless agreed.

• I reserve the right to cancel and refund any order if instructions are not followed or if communication issues arise.

PREORDER (PO) / GROUP ORDER (GO)

• Estimated waiting time is usually 2–4 weeks unless stated otherwise.

• Waiting time may extend up to 1.5 months or longer depending on production and shipping.

• Delays due to suppliers, customs, or logistics are not within my control.

• Updates will be provided only when confirmed information is available or when stock arrives.

• If an item is out of stock, a full refund will be issued.

• Waiting time may extend up to 1.5 months. If still unavailable after that, refund will be processed. Please only order if you are comfortable with waiting.

• Urgent refund requests may incur a $5 admin / processing fee.

PAYMENT

• Prices stated are in SGD and are final unless otherwise stated.

• Full payment is required before orders are placed.

• Unpaid orders may be cancelled without notice.

• Payment details (e.g. cash deposit) will be provided after confirmation.

• For Cash on Delivery (COD), please prepare the exact amount.

CANCELLATION / BACKOUT

• Strictly no cancellations after order submission or payment.

• Backouts after confirmation may incur up to 70% cancellation fee.

• Any supplier/proxy fees or costs already incurred will be deducted accordingly.

• All outstanding payments must be settled before collection or future transactions.

NO RESPONSE / MIA 

• No response for more than 5 days may result in cancellation of order.

• Items may be released to the next buyer if payment or response is not received.

• Repeated MIA cases may result in refusal of future orders.

• Please inform in advance if you require additional time.

COLLECTION / MEETUPS 

• Buyers will be notified via Email or DM once items have arrived.

• Items must be collected within 10 days unless otherwise arranged.

Meetups / Self Pick-up

• Please be punctual for all meetup arrangements. A grace period of 15 minutes is given from the agreed meetup time.

• If there is no response or arrival after 15 minutes, the order will be automatically converted to postage at buyer’s cost.

• I may be handling multiple buyers and scheduled meetups, so timely attendance is important to ensure smooth collection for everyone.

• Last-minute cancellations, excessive lateness, or no-shows may incur transport or administrative charges.

• Please ensure you are ready before confirming a meetup time, and kindly update me in advance if there are any delays.

• Please bring your own bag for collection.

• Meetup availability may vary weekly; kindly DM to confirm timing before arranging.

Tracked Mailed / Courier

• Small items will be sent via tracked mail (letterbox delivery).

• Larger items may be sent via courier (doorstep delivery).

• Delivery time depends on SingPost/courier services once dispatched.

• I am not responsible for delays, loss, or damage during transit, but assistance will be provided where possible.

Late Collection

• Items not collected within the stated deadline and without response may be considered abandoned.

• A reminder will be sent once. If there is no response within 5 days after the reminder, the items may be confiscated and/or forfeited.

• After forfeiture, items may be resold without refund.

• A storage/retrieval fee of $5 + $1 per item per day (up to 5 days) may apply.

• Continued non-response or repeated cases may result in refusal of future transactions.

RISK & LIABILITY

• I am not responsible for minor defects such as scratches, dents, packaging flaws, or manufacturer imperfections.

• I am not responsible for wrong items sent by suppliers or proxy sites.

• All purchases are made at the buyer’s own risk.

REFUNDS / EXCHANGES 

• Strictly no refunds / exchanges for change of mind.

• Refunds only for out of stock items or approved cases.

• Refund processing time may take a few working days. 

UPDATES / COMMUNICATION

• Please refrain from repeatedly asking for updates.

• All updates will be posted when confirmed information is available.

• Buyers are encouraged to check order status updates in Telegram, 1st Pinned Chat.

GENERAL

• Please be respectful and responsive for smooth transactions 🤍

• No trades or negotiations unless stated otherwise.

• If you change your username or contact handle, it is your responsibility to inform me.

• Terms & Conditions may be updated at any time without prior notice.

By placing an order, you agree to all Terms & Conditions stated above.