Online Training Resources

The ECDC here provides an exhaustive list of online training links. People should feel free to use or ignore them. We are open to any comments and/or suggestions, so please feel free to contact us (contact details can be found here) anytime.

Conflict solving

• Universal Class & links therein

• Coursera class on Conflict Solving

Reading and writing

• Fortress Learning - Tips to avoid misinterpreting the tone in emails

• University of Wisconsin OSHKOSH - Writing Center

• Presentation by Debrah Graham (University of Kentucky, Human Resources Training & Development)

• Runbox email guidelines

• Inc.com article discussing email etiquette rules

• Bow Valley College online library & learning commons - Computer Skills, Netiquette & Internet Safety

• Tech-Ease - Netiquette

• Entrepreneur Europe

Speaking and listening

• Universal Class & links therein

• Chartered Insurance Institute (CII) - Presentation on Inclusive language guidelines

• Nature's article