1.5 Stakeholders in a business

In this chapter you will learn - 

• individuals or groups interested in the activities of business, e.g. owners/shareholders, managers, employees, customers, suppliers, lenders, government and the local community • roles, rights and responsibilities of stakeholders 

• impact of business decisions/actions on stakeholders, and their reactions 

• how and why a business needs to be accountable to its stakeholders 

• how conflict might arise from stakeholders having different aims 

• how changing business objectives might affect its stakeholders