Black Country NHS Mental Health Crisis Line

Open 24 hours a day, 7 days a week. For those who feel like they need urgent help, the helpline is manned by specialist mental health staff who provide advice, support, and signposting.  

Number: Call 0800 808 6516 or text 07860 025281

Dudley Sanctuary Hub

The Sanctuary Hub is a safe place where you can access support outside of usual mental health service hours. Manned by experienced mental health recovery workers ready to provide person-centred support. 

Number: 0800 008 6516

Email: Dudleysanctuaryhub@rethink.org 

Address: DY1 Community Centre, Stafford Street, Dudley, DY1 1RT

NHS 111

If you are experiencing a mental health crisis, call 111 then press 2 to speak to the mental health team. They provide advice and signposting. 

Number: 111(2)

Samaritans

24/7 phone line service providing support and advice for those experiencing a mental health crisis or suicidal thoughts. 

Number: 116 123 

Shelter 

Shelter is a National organisation that not only campaigns against but helps people who are struggling with bad housing and homelessness. Helpline is open every single day of the year: 8.00am-8.00pm on weekdays, 9.00am-5.00pm on weekends and bank holidays. 

Number: 0808 800 4444

Website: https://england.shelter.org.uk/  

Dudley Talking Therapy Service

NHS Talking Therapy service for Dudley residents. You can be referred through your GP or self-refer online or by phone. 

Number: 0800 953 0404

Email: dihc.dudleytalkingtherapy@nhs.net

Website: https://www.dihc.nhs.uk/find-a-service/dudley-talking-therapy-service 

Black Country Mental Health

A mental health charity that aims to improve, promote, and enhance a better quality of life for people living across the Black Country affected by poor mental health. A variety of services available including: peer-led activities, women’s group, 1-to-1 support, bereavement support, and more. 

Number: 01384 685060

Email: enquiries@blackcountrymentalhealth.org.uk 

Address: The Hub, Bushey Fields Hospital, Bushey Fields Road, DUDLEY, West Midlands, DY1 2LZ

Mental Health Crisis Helpline

A specialist mental health freephone helpline. The NHS mental health crisis helpline is run by Black Country Healthcare NHS Foundation Trust and is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

Number: 0800 808 6516 

Text: 07860 025281 

Website: https://www.dihc.nhs.uk/find-a-service/help-in-a-crisis  

Alzheimer's Society

Run a variety of services in Dudley supporting those with dementia and their families or carers, including coffee mornings. To find out more, visit the website and search for services in your local area. They also have a general helpline. 

Number: 0333 150 3456 (helpline)

Email: jane.round@alzheimers.org.uk

Website: https://www.alzheimers.org.uk/ 

Halesowen ToughEnoughToCare (Men’s Group)

A safe and confidential space where men can openly discuss their feelings and challenges without judgement. Wednesday evenings in Halesowen. See Facebook page for more details. 

Number: 07967 142367

Email: cllr.stuart.henley@dudleymbc.org.uk 

Address: Malt Mill Lane Community Lounge, 33 Malt Mill Lane, HALESOWEN, West Midlands B62 8JF

Website: https://www.facebook.com/groups/halesowentetc  

Reach Out Dudley

Online information and resources for those in Dudley experiencing suicidal thoughts or supporting someone else. Website includes signposting, information, and advice. 

Website: https://www.reachoutdudley.co.uk/  

Citizens Advice

Provide support and guidance to local people regarding legal, financial, and statutory issues. They also run Cost of Living hubs and a variety of services. 

Number: 0808 278 7919

Website: https://www.citizensadvicedudley.org/  

Dudley Energy Advice Line

Dudley Council provides services to support residents with energy costs and provide advice for keeping warm. 

Number: 01384 817086

Email: winterwarmth@dudley.gov.uk

Website: https://www.dudley.gov.uk/winterwellbeing  

Jobcentre Plus           

The job centre is your first stop to get support for benefits claims and getting employment. 

Number: 0800 169 0190

Website: https://www.gov.uk/contact-jobcentre-plus  

Adult and Community Learning Service

Learning opportunities for adults age 19+ and families in the community. Courses to help you update your skills, help you get back into work, or find an interest or a social activity where you can meet people with similar interests. To find out more about available courses, visit the website or call the number below.

Number: 01384 818143

Email: acl@dudley.gov.uk

Address: Priory Hall Training Centre, Priory Hall, Priory Road, DY1 4EU

Website: https://www.dudley.gov.uk/residents/learning-and-school/adult-and-community-learning/  

Provision House

For 18+ adults, opportunities to gain relevant training and work experience in the areas of Retail and customer service. Warehouse and logistics. Business and administration. Reception and administration.

Number: 0121 285 3970

Email: training@provisionhouse.co.uk

Address: Provision House, 80-81 High Street, Dudley, DY1 1PY

Website: https://www.provisionhouse.co.uk/home/  

Black Country Job Support 

The service provides support across the Black Country to individuals who wish to enter some form of paid employment (part or full-time) or those who wish to change their employment to better suit their needs. 

Number: 07826 890696

Email: bchft.dudley.employmentservices@nhs.net  

Website: https://www.blackcountryjobsupport.com/where-do-you-live/dudley/7-finding-work  

Job Change 

A free service that offers support around finding jobs and careers advice for 18+, with courses to enhance the individual's skills to best fit the job role. 

Number: 01384 257 825

Email: info@jobchange2007.com 

Website: https://www.jobchange2007.com/  

Dudley Senior Ramblers

A rambling group for people over 50 years. A great way to keep fit, make friends, and connect with the local area.  Walks of approximately 5 miles arranged fortnightly. Two free walks for newcomers followed by £10 annually. 

Number: 07306 804961

Email: Neil.Nisbet26@outlook.com

Website: https://dudleyci.co.uk/services/dudley-senior-ramblers  

Active Seniors 

Exercise classes run by an experienced instructor, qualified to work with clients with a range of health conditions. Opportunities to improve strength and balance and general fitness. Fees are £6.00 per session. 

Number: 07512 546480

Email: activeseniorsclass@gmail.com

Website: https://www.facebook.com/activeseniorsclass  

Laughter Yoga 

Laughter Yoga sessions elevates mood, reduces stress, energises, improves the immune system and is a great connector of people in a caring and sharing manner. Donation - anything from £3.00 to £5.00

Number: 07565 218567

Email: maggie@merriemaggie.co.uk 

Address: Wordsley Community Centre, Wordsley Green, Wordsley, STOURBRIDGE, West Midlands, DY8 5BN

Website: https://www.merriemaggie.co.uk/  

Let's Get Dudley

Offer support and information on lifestyle management, weight management, exercise, smoking cessation and wellbeing support. 

Number: 01384 732402

Website: https://lets-get.com/  

The Recovery College

The Recovery College provides an educational learning environment for people who have an interest in, or personal difficulties with, mental health.  

Number: 0121 5434061

Email: info@therecoverycollege.co.uk

Website: https://www.therecoverycollege.co.uk/the-rc-hub  

iZone 

iZone offers support to young people in Dudley to better improve their health and wellbeing. A place to connect with young people in the Dudley area. 

Number: 01384 573381

Email: info@dudleycvs.org.uk 

Address: Dudley CVS, 7 Albion Street, Brierley Hill, DY5 3EE

Website: https://izone.org.uk/  

Pom-Poms For Loneliness

Operated by Just Straight Talk, Pom-Poms For Loneliness hosts a variety of craft and social events and activities to help reduce loneliness. 

Number: 07726 210092

Email: wegotthiscoseley@gmail.com

Address:  Rainbow Centre, Rainbow Street, Coseley

Website: https://juststraighttalk.org/pom-poms-for-loneliness/ 

Bethel Chapel

A community church offering a variety of social inclusion events for all. Including ‘Feel Good Friday’ which brings people together over coffee and conversation, and a Knit and Natter group. Visit their website for more information.

Number: 01384 892137

Email: admin@bethelchapel.org.uk

Address: Hill Street, Wollescote, Stourbridge, DY9 8TL

Website: https://www.bethelchapel.net/  

Kingswinford Methodist Church

Community church running a variety of social events, including crafting and Coffee and Conversation. Visit their website for more information.

Email: enquiries@kingswinfordmethodist.co.uk

Address: Kingswinford Methodist Church, Stream Road, Kingswinford, DY6 9NP

Website: https://www.kingswinfordmethodist.co.uk/  

Beacon Befriending

A free befriending service, especially for people aged 50+ who might be feeling lonely. 

Number: 01902 880111

Email: enquiries@beaconvision.org 

Website: https://beaconvision.org/  

Just Straight Talk

A CIC who operates a range of projects in the Black Country to offer support and advocacy. This includes social groups, digital inclusion, young people, and more. 

Number: 01902 256 744 

Email: info@juststraighttalk.org

Address:  Coseley, West Midlands, WV14 9LJ

Website: https://juststraighttalk.org/  

Black Country Women's Aid

Support, advice, and services for those who have experienced domestic abuse. Including support groups, counselling, housing, and more. 

Number:  01384 455411

Email: info@blackcountrywomensaid.co.uk

Address:  Unit 5, Dudley Court, The Inhedge, DY1 1RR

Website: https://blackcountrywomensaid.co.uk/locations/dudley/ 

New Beginnings Domestic Abuse Service (CHADD)

CHADD provides services for victims of domestic abuse and other gendered violence. This includes refuge accommodation, outreach services, and specialist support. 

Number: 01384 864232

Email: dat@chadd.org.uk

Address: Brindley House, 48-50 Hall Street, Dudley, DY2 7DT

Website: https://www.chadd.org.uk/domestic-abuse-dudley/ 

Beacon Vision 

Beacon supports people affected by sight loss to live fuller, more independent lives. Through a range of services including IT training, Low Vision advice, activity sessions, health and wellbeing, employment support and social care. 

Number: 01902 880111

Email: enquiries@beaconvision.org

Website: https://beaconvision.org/locations/sedgley-2/  

Dudley Voices for Choices

Self advocacy for people with a learning disability and/or autism. The charity run a variety of services and activities around advocacy, employment, and training. 

Number: 01384 217057

Email: dudleyvoicesforchoice@gmail.com

Address: DY1 Building, Stafford Street, DY1 1RT

Website: https://www.dudleyvoicesforchoice.org.uk/  

Brierley Hill Project

The Brierley Hill Project provides targeted life support and mentoring services to individuals in the Brierley Hill area and the wider Dudley Borough. 

Number: 01384 572227

Email: admin@brierleyhillproject.org.uk 

Address: Brierley Hill Project, 24 Bank Street, BRIERLEY HILL, West Midlands, DY5 3DA

Website: https://www.brierleyhillproject.org.uk/  

Cradley Library Adult Crafting

Be a part of the monthly 'Bring Your Own Crafting Group' where like minded crafters meet, chat and craft. Bring your own knitting or crafting project or try one of theirs and enjoy. 

Number: 01384 812885

Email: Cradley.library@gll.org 

Address: Colley Lane, Cradley, HALESOWEN, West Midlands, B63 2TL

Website: https://www.facebook.com/Dudleylibraries  

Volunteering 

Provision house are looking for individuals who can give some of their time to support the daily operation of their charity. 

Number: 0121 285 3970

Email: Volunteers.manager@provisionhouse.co.uk 

Address: Provision House, 80-81 High Street, Dudley, DY1 1PY

Website: https://www.provisionhouse.co.uk/home/  

Dudley Self Management Programme

Offers free courses to improve your quality of life by giving you new skills and information to help you manage your day to day life. All the courses run for 6 weeks, 2.5 hours a week. The courses are tutored by trained volunteers who themselves are living with a long term health condition. 

Number: 01384 816437

Email: smp@dudley.gov.uk 

Website: https://3villages.co.uk/dudley-self-management-programme/  

Pleased to Meet You Service 

Pleased to Meet You service provides a range of practical help, advice and support to people who have a disability or longer-term life-limiting health condition. The support varies from addressing loneliness to supporting independent living skills and improving your financial situation and health and wellbeing. 

Number: 01384 812761

Website:https://www.dudley.gov.uk/residents/care-and-health/adult-health-social-care/support-to-stay-independent/pleased-to-meet-you-service/  

The What? Centre  

A place for young people to come and get advice, information and counselling service. The age range for young people is 9-25 years.  

Number: 01384 885488

Email: aarthiravi.whatcentre@gmail.com 

Address: 31 Priory Street, Dudley, DY1 1HA

Website: https://www.thewhatcentre.co.uk/  

Alternat +ves 

Free online and face to face support for family of people who have drug / alcohol addictions located at Brett young care's Hub. 

Email: alternatives@gmx.com 

Address: Old Hawne Ln, Halesowen B63 3TB 

Website: https://www.alternat-i-ves.org/  

The Hope Project 

This programme is designed to positively impact the wellbeing of people of all ages in the Dudley community. Based in Coseley in the Black Country. The support is wide range from baby bank to mental/wellbeing support to music and movie hobbies and interest. The Hope Project has a common goal which is to support vulnerable people. 

Number: 7759299497

Email: info@thehopeprojectcoseley.org.uk 

Address: New hope BC , Ebenezer St .Coseley WV14 9LJ 

Website: https://www.thehopeprojectcoseley.org.uk/  

Food Cycle 

Free cooked meals are available every Tuesday at 1pm. Provided by Food Cycle, who turn food headed for the bin into tasty food for anyone feeling lonely or hungry. The Food Cycle  also takes on volunteers to help out in the kitchen.

Number: 2077292775

Email: pabloallan@foodcycle.org.uk 

Address: St Frances church, Laurel road, Dudley DY1 3EZ 

Website: https://foodcycle.org.uk/