Prior to dispatching your order, we meticulously inspect all items, a process that requires 1-2 days for thorough testing. Rest assured, we document the testing phase via video recording and promptly share it with you, our valued client.
While delivery times vary depending on the destination, the average transit period is estimated at 7-10 days. We understand the significance of swift delivery to our customers; however, as with most online retailers, our delivery timelines are contingent upon commercial carriers, and we rely on your cooperation to facilitate courier deliveries. Please note that all deliveries necessitate signatures, though exceptions may be made upon request in your order. Please be advised, however, that such exceptions are not guaranteed.
For our standard deliveries, we entrust UPS, DHL, E-post or FedEx  for efficient air delivery services. Kindly note that stated delivery times are subject to stock availability. Additionally, some items are dispatched directly from manufacturers, which may result in variations in delivery times.
Throughout the entire process, we remain committed to providing you with regular updates on the status of your order. Furthermore, you will receive a tracking number within a few days of dispatch, enabling you to monitor the progress of your parcel.
The cost of returning any items to us will be the responsibility of the customer (see returns information).