MSC

• Empty Return Location - Refer to the daily email

• Rail Containers - Website

• Empty Container Pick up - Refer to the daily email

• Container Tracking - Website

• LFD inquiry - Email

• Equipment Dept - Email

• Exports - alexis.frank@msc.com

• Rail Billing - click here

• Street Turn - Click Here, click on: Secondary User - SCAC: RCJN - User: RCJ Dispatch - pw: Rcj2020

• Chassis Pool - DCLI / Exempt

• Inquiries - Email

• Imports contact - martin.escamilla@msc.com

• Free time- 4 working days

Paying Invoices

• To request port storage invoices: https://e-pay.mymsc.com/iPayment/Invoice/GetBOLInvoice

• After invoice is paid follow up with: US038-NYDETENTION@MSC.COM

Release Numbers

• Release# for IMS/CPA - MSC40HCA - MSC40DV - MSC20

• Release# for BPT MEDSHIP40HC - MEDSHIP20

• Release# for BCT MEDSHIP40DV

• Release# for C&C MSCHC

• Damaged Equipment - email or 713-316-8247 ext. 48361

• standard free time is 2 business days for reefer containers and 4 business days for dry containers