MODULE 5

References

1. Deng, Weijaw, Minglang Yeh, and M. L. Sung. 2013. A customer satisfaction index model for international tourist hotels: Integrating consumption emotions into the American Customer Satisfaction Index. International Journal of Hospitality Management 35: 133–40.

2. Varotsis, N. (2022). Digital entrepreneurship and creative industries in tourism: a research agenda. Economies, 10(7), 167.

3. COMPENDIUM OF BEST PRACTICES ‘2019 & 2020 European Capital of Smart Tourism competitions, access from https://mint.gov.hr/UserDocsImages/2022_sustainable/220429_Compendium_2020.pdf

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7. The Digitized Ecosystem of Tourism in Europe: Current Trends and Implications, 2021, Norman Schaffer, accessed from: https://link.springer.com/chapter/10.1007/978-3-030-65785-7_34

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9. Understanding smart tourism and smart tourism ecosystems, Julin Liu, accessed from https://ict4dblog.wordpress.com/2022/05/04/1756/, 

10. 10 tips to go digital in the tourism sector, accessed from https://www.cbi.eu/market-information/tourism/tips-go-digital,

11. The Tourism Impact Model, accessed from https://tourism4-0.org/tim/

12. Strategic Road Map and proposed actions for the digital transformation of Greek tourism, 2021, INSETE, accessed from https://insete.gr/blog_news/press-release-27-05-2021-insete-digital-transformation-of-greek-tourism/?lang=en,

13. Digital business models in cultural tourism, 2021, Salvatore Ammirato, accessed from: https://www.emerald.com/insight/content/doi/10.1108/IJEBR-01-2021-0070/full/html

14. YouTube: https://ec.europa.eu/social/main.jsp?catId=1036, Youth employment support

15. Changing the future of tourism, https://www.neom.com/en-us/our-business/sectors/tourism

16. 10 digital projects that are changing tourism. https://www.digitales.es/en/blog-post/10-digital-projects-that-are-changing-tourism/

17. 5 Companies Using Blockchain to Change Travel. https://www.investopedia.com/news/6-companies-using-blockchain-change-travel-0/

18. https://www.etoa.org/projects/emotur/?gclid=Cj0KCQjw5f2lBhCkARIsAHeTvliJrWYeI8et0WmJhAxuATEvduTLSoAAFb8UKwFJDBL7qmCUulDnJ0gaAiSSEALw_wcB

19.  Cosmote.gr https://www.cosmote.gr/cs/cosmote/en/cosmote-chronos-akropoli-virtual-tour.html