Finding yourself logged into a crypto platform but unsure how to access your wallet or cash out? You're not alone. Many Paybis users face this exact situation—they can see the "Wallets" section but need clear steps to view their wallet address, sell their crypto, and transfer funds back to their bank account. This guide walks you through the entire process in plain English, with no confusing jargon.
Once you're logged into your Paybis account, the dashboard is your central hub. Look for the "Wallets" section in the main menu—this is where all your crypto holdings live. Each cryptocurrency you own (Bitcoin, Ethereum, etc.) has its own wallet with a unique address.
Here's what to do next:
Click on the "Wallets" option. You should see a list of all available wallets, showing which ones contain funds and which are empty. Each wallet displays your balance and the wallet address—a long string of letters and numbers that identifies where your crypto is stored.
If you're trying to sell crypto and move money back to your bank, you'll need to identify which wallet holds the funds you want to cash out. The balance is usually shown in both the cryptocurrency amount and its current value in your local currency.
Once you've located the wallet with your funds, selling is straightforward. Paybis is designed for exactly this kind of transaction—converting crypto back into traditional currency and sending it to your bank.
Navigate to the "Sell" section (usually found in the main menu or dashboard). Select the cryptocurrency you want to sell from the dropdown menu. Enter the amount you wish to sell—you can sell all of it or just a portion.
Next, you'll be asked to provide your bank account details if you haven't already. Paybis will show you the exchange rate and any fees before you confirm. Review everything carefully, then authorize the transaction.
Most users appreciate how quickly Paybis processes these transactions compared to other platforms. The funds typically arrive in your bank account within a few business days, depending on your bank's processing times.
👉 Ready to convert your crypto to cash? Start selling on Paybis now
Sometimes you need your actual wallet address—maybe to verify a transaction or check it on a blockchain explorer. Here's how to find it:
Go to your "Wallets" section and click on the specific cryptocurrency wallet you need. Look for a button or link that says "Receive" or "Deposit." This will display your wallet address, often with a QR code you can scan.
You can copy this address to use elsewhere, but be extremely careful—crypto transactions are irreversible. Always double-check that you're copying the correct address for the correct cryptocurrency.
Can't see your balance? Sometimes there's a delay in the system updating. Refresh the page or log out and back in. If funds still don't appear, check the blockchain to confirm the transaction actually completed.
Wallet address looks different than expected? Each cryptocurrency has its own address format. Bitcoin addresses start differently than Ethereum addresses, for example. Make sure you're looking at the right wallet.
Sell option is grayed out? You might need to complete identity verification first. Paybis requires KYC (Know Your Customer) verification for security and regulatory compliance. Check your account settings for any pending verification steps.
When dealing with crypto wallets and bank transfers, security matters. Never share your Paybis login credentials with anyone claiming to be support. Paybis staff will never ask for your password.
Enable two-factor authentication (2FA) if you haven't already. This adds an extra layer of protection to your account. It's a small inconvenience that prevents major headaches down the road.
Before initiating any large transactions, consider doing a small test transfer first. This helps you confirm everything works as expected without risking significant funds.
If you're still stuck after trying these steps, Paybis offers customer support through their website. Look for the "Support" or "Help" section in your account dashboard. You can submit a ticket describing your specific situation.
👉 Need help with your wallet or selling crypto? Visit Paybis support
For urgent issues, phone support may be available depending on your region. The support team can walk you through accessing your wallet, verifying your identity, or troubleshooting failed transactions.
Accessing your Paybis wallet and selling crypto doesn't have to be complicated. The key steps are: locate your wallet in the Wallets section, identify which one contains your funds, navigate to the Sell feature, enter your bank details, and confirm the transaction. Paybis handles the rest, converting your crypto and depositing cash into your bank account within a few business days. The platform is built specifically for smooth crypto-to-fiat conversions, making it a practical choice for anyone looking to cash out their digital assets and return to traditional banking.