Shipping & Delivery Policy:

At Diamond Traders, we are dedicated to delivering your wholesale grocery orders efficiently and reliably across Mumbai and beyond. As a trusted supplier and wholesaler of fresh vegetables, fruits, pulses, spices, and seafood items, we understand the importance of timely and secure delivery in maintaining the quality of our products. Here’s what you need to know about our shipping and delivery services:

Shipping Areas:

- Local Delivery: We primarily serve businesses in Mumbai and surrounding regions. Please contact us to confirm if delivery is available in your specific location.

- Extended Service Areas: For bulk orders and long-term contracts, we can arrange specialized delivery services beyond our standard regions. Contact us for details.

Delivery Times:

- Standard Delivery: Our standard delivery time for orders within Mumbai is 24-48 hours from the time of order confirmation.

- Custom Scheduling: We also offer scheduled deliveries based on your business needs, ensuring that you receive products exactly when needed.

Shipping Rates:

- Flat Rate: We apply a flat shipping rate for all deliveries within our standard service area. This rate will be detailed during the order process and is designed to be competitive while reflecting the care and speed of our service.

- Free Shipping: Orders exceeding a certain value qualify for free shipping. Please refer to our website or contact our customer service for more details on eligibility.

Tracking Your Order:

- Once your order is dispatched, you will receive a tracking number via email. This allows you to track the progress of your delivery in real-time. Our customer service team is available to assist with any queries related to tracking your order.

Handling and Safety Protocols:

- Our delivery personnel are trained to handle all products, especially perishables like fresh fruits and vegetables, with the utmost care. We use refrigerated trucks and other appropriate technologies to ensure that products such as fresh frozen fish and other perishables arrive in excellent condition.

Special Delivery Requests:

- If you have specific delivery requests or need expedited shipping, please contact our customer support at info@diamondtraders.com. We are committed to accommodating special requests whenever possible.

Contact Information for Shipping Queries:

Diamond Traders

Phone: +91 123 456 7890

Email: info@diamondtraders.com

Address: Shop 1A, Ground Floor, White House, T.B. Kadam Marg, Byculla, Mumbai - 400027

For additional information or to arrange for special shipping conditions, please do not hesitate to get in touch with us. We are here to ensure that your wholesale grocery needs are met with professionalism and precision.