Privacy Policy:

Welcome to Diamond Traders. Your privacy is critically important to us, and this Privacy Policy provides detailed information on how we handle your personal data. This policy applies to our website, services, and interactions you may have with Diamond Traders, located at Shop 1A, Ground Floor, White House, T.B. Kadam Marg, Byculla, Mumbai - 400027.

Information We Collect:

Contact Information: We collect your name, email address, phone number, and postal address when you make inquiries, place an order, or interact with our sales and customer service teams.

Transaction Data: We gather details of the transactions and purchases you conduct through our platform, including your payment information. All payment data is securely processed and not stored on our servers.

User Interactions: We track how you use our website and services to better tailor our offerings and improve user experience.

How We Use Your Information:

To Provide Services: We use your information to process your orders, handle deliveries of wholesale grocery items such as fresh vegetables, fruits, pulses, and seafood, and communicate with you about your account or transactions.

To Improve and Personalize: We analyze user behavior and feedback to enhance our services, website functionality, and product range.

For Marketing and Promotions: With your permission, we might send you emails about new products, special offers, and events that are relevant to grocery wholesalers and retailers.

Sharing Your Information:

We may share your information with:

Service Providers: Companies that help us with operations, such as payment processing, logistics, and email distribution, under strict confidentiality agreements.

Legal Requirements: We disclose information if required by law or if necessary to protect the rights, property, or safety of Diamond Traders, our customers, or others.

Security of Your Information:

We employ robust security measures to protect your data from unauthorized access, alteration, or destruction. Our security practices include encrypted storage, regular audits, and security training for our staff.

Your Choices and Rights:

You have the right to access, correct, or delete your personal data. You can also object to or restrict certain processing activities. If you wish to exercise these rights, please contact us at the provided contact details.

Updates to This Policy:

We may update this Privacy Policy periodically to reflect changes to our practices or regulatory changes. We encourage you to review it frequently to stay informed of how we are protecting your information.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@diamondtraders.com or by mail using the details provided below:

Diamond Traders,

Shop 1A, Ground Floor, White House,

T.B. Kadam Marg, Byculla,

Mumbai  400027, India.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.