Roll of Empathy in Design Thinking
Diving Deeper into Empathy
Roll of Creativity in Design Thinking
Diving Deeper into Creativity
What's Next?
As previous shared, empathy is the heart of Design Thinking and is what makes Design Thinking unique compared to other problem solving processes. Often, students in our classrooms though, need additional opportunities to grow and cultivate empathy. According to a recent article from Forbes magazine, empathy is the "most important leadership skill" based on research. This research for this article found the following:
When employees reported that their leaders were empathetic, 61% of employees report that they can be innovative compared to only 13% of employees with leaders who are rated as less empathetic.
Employees with empathetic leaders report engagement levels of 76% compared to 32% of employees with leaders who are rated as less empathetic.
The country of Denmark is typically rated as one of the "happiest countries" by many reports. Denmark requires the teaching of empathy in schools and it is highly possible that this has contributed to this rating. Denmark started requiring the teaching of empathy in 1993.
Empathy is the ability to connect with and understand others. With empathy, we can begin to understand others and their experiences.
The teaching of empathy can be conducted in several ways. One way is through one-on-one interviews with others. This can create a powerful experience for our students once we help them understand how to ask better questions to get better answers.
Another way to integrate empathy activities into teaching is through the connection to literature and stories. Stories often help our students understand others and, in some cases, students share similar experiences with characters in stories.
Empathy maps can employed to help students begin to understand the complexity of characters in a story as well an opportunity to use annotation skills. Empathy maps do NOT have just one design or process. They can be created to support individualize class needs.
Cinderella is a fairy tale that many of us probably know. If you are not familiar with the story of Cinderella, check out this video or this story. The main characters in Cinderella are:
Cinderella
Cinderella's Stepmother
Cinderella's Two Stepsisters
The Fairy Godmother
The Prince
We will use this story to complete an EMPATHY MAP. Empathy maps allows for us to show what we know about a particular character in a story. It is usually a visualization where we share what we have learned about the character as well as infer (project) some things.
Other Empathy Maps: Empathy Map Canvas
Wakelet Resources & Supports for Teaching Empathy
Combinational - generation of new ideas from combining old ideas
Exploratory - experimentation without knowing the outcome
Transformational - changing the rules to generate new ideas (what would happen if...)
Team-Based Combinational - Who is the smartest person in the room?
Fun problems
Enabling curiosity
"Yes, and..."