Case studies

Falls team callout - 12/08/2025 - 2035 - North Derbyshire

80yo fall in bathroom,

Response time 25 mins

Assessed patient and identified injuries, updated Ambulance service

Provided immediate care until ambulance arrived 60 mins later, also requested fire service to assist with extraction

Total time on call 2hrs 10mins

Rolling call - 14/08/2025 - 1000 - Chesterfield town centre

As we were passing, we attended a 84yo who had tripped and fallen at a pedestrian crossing,

Ambulance had been called by bystanders, we liaised with the 999 call handler and provided immediate care until the ambulance arrived

Total time on call 1hr 15mins

Falls team callout - 12/09/2025 - 1720 - Chesterfield

98yo fallen at home

The patient had fallen backwards and hit her head on the stairs, luckily she was already at the bottom when she fell

Other than a bump to the head there was no other injuries, so we helped the patient back to her chair

On assessment we noticed an abnormal ECG and elevated blood pressure, so we provided care and reassurance until EMAS arrived

Total time on call 1 hour

Call out - Missing person/Welfare check - 19/09/2025 - 2200 -

North Derbyshire

We were asked by a family member to check the last known location of a missing veteran/their car at J31 of the M1.

We deployed a vehicle and 2 staff to attend and search the area

On arrival the family called us to inform us that the police had located the missing person and had taken them to safety

Total time on call - 2 hours

Medical Callout - 23/09/2025 - 1311 - Chesterfield

We were called by staff at a Chesterfield HMO to assist with a 25yom who had collapsed and having a seizure

Ambulance had stated a 1 hour response time

We arrived 4 minutes after the call came in, and after assessment we began managing the patient, we called 999 and updated the ambulance service on the patients condition,

Total time in call 1hr 45 minutes

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