As part of the engagement, I delivered initial wireframes to illustrate the proposed user experience and establish the design direction for the application. In addition, I contributed to enhancing several existing features of the current Ooredoo Oman app. These enhancements were systematically applied across both Android and iOS platforms to ensure consistency, improved usability, and alignment with updated business requirements.

New design is based on providing enhanced customer experience for the user & Google material design which follow the card design layout to display information. Key components and data has been presented in the first fold of the application to gather users attention.

New design is more personalized based on the customer logged in and has cleaner to design layout to show the information such as plan details, add ons and more. 

This engagement was critical, as the application was scheduled for production release within a strict 21-day timeline. My onsite presence enabled rapid requirement clarification, quicker decision-making, and continuous alignment with the client team. By providing hands-on support, I helped streamline the requirement-to-design flow, addressed dependencies in real time, and ensured the solution remained feasible within the accelerated delivery schedule.

Illustrations are more complex representations than illustrative icons and usually appear on a larger scale, therefore allowing for a deeper level of detail.

We proposed app Intro or Product Tour illustrations which has an introductory welcome experience for first-time users. If client approves it, we can get an opportunity to involve animation team in Ooredoo project.