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Co-created an AI output evaluation governance process
Attained a contribution patent award for generating contextualized groups
Authored 40+ Microsoft research reports covering People Understanding and GenAI UX experiences
Pitched and won Frontier Innovation award for Igeza product
Top skills: Natural Language Experience (NLX) model human evaluations, GenAI UX design evaluations, AI-Augmented Research workflow optimization, Claude code and Github Copilot for prototyping, Figma Make for Natural Language Design.
Main Case Studies
Microsoft Corporation: M365 AI Experiences
Researcher - GenUX
Researcher - GenUX
On Microsoft’s Researcher team currently, I lead the evaluation of Generative UX quality by developing customer-centered rubrics and assessment frameworks for AI-generated visual and data-rich experiences.
My work provides data science and engineering teams with standardized quality metrics that guide model optimization and AI product improvements. By translating user needs into scalable evaluation systems and driving insights alignment across research, product, design, engineering and data science stakeholders, I contribute, with other Researchers, to the delivery of higher-quality AI experiences.
In addition, I am currently strengthening my program management, product strategy, AI governance and cross-functional leadership capabilities.
People Prompt Output Evaluations
People Prompt Output Evaluations
As a co-Lead UX Researcher on the Microsoft’s People Agent team, I co-created a user -centric prompt evaluation governance framework with a Content Designer to improve the quality, consistency, and trustworthiness of AI responses to people-related queries.
By establishing structured evaluation processes, success metrics, and feedback loops, we drove a 50% improvement in AI response quality while enabling scalable human-in-the-loop assessment across teams.
This experience strengthened my expertise in AI product development and reinforced key program management skills, including cross-functional leadership, stakeholder alignment, process design and operationalizing quality at scale.
People Agent
People Agent
As a co-Lead UX Researcher on Microsoft’s People Agent product team, I partnered with another UX researcher and worked closely with product, engineering, and design teams to refine an GenAI-powered experience that helps users understand workplace relationships and collaboration networks.
Through 7+ research studies, I translated user insights into product decisions that improved the quality, relevance, and trustworthiness of the AI experience. This work strengthened my expertise in AI product development while building key program management skills in stakeholder alignment, cross-functional coordination, prioritization, and driving products from concept to delivery.
Org Explorer
Org Explorer
As Lead UX Researcher for Org Explorer at Microsoft, I drove the research strategy behind a product used by millions of Microsoft 365 users to navigate organizational structures and workplace relationships.
I led more than 10 end-to-end research initiatives, partnering closely with product managers, engineers, designers, and stakeholders to align priorities, reduce uncertainty, and inform key product decisions.
By translating complex user and business needs into actionable roadmaps, I helped guide the successful development and launch of a scalable experience, demonstrating strong program leadership, cross-functional coordination and strategic execution.
Henson Geodata Technologies: GeoAI Products and Experiences
IGEZA - Pest & Disease Control System
IGEZA - Pest & Disease Control System
As Project Coordinator for IGEZA at Henson Geodata Technologies, I bridged geospatial technology, user research and product strategy to deliver an innovative digital solution.
In the process, I helped develop an AI-powered geospatial platform that enabled smallholder farmers to detect, report, and respond to Fall Armyworm outbreaks through mobile technology, location intelligence and access expert support.
I pitch this product to several key clients among which included governement offices and FAW tech prize investors. The solution was selected among more than 220 global submissions and advanced to the top 20 finalists in the USAID Feed the Future Fall Armyworm Tech Prize.
Following field testing and evaluation, IGEZA earned a Frontier Innovation Award, recognizing its potential to improve food security and protect smallholder farmers across Africa through technology-driven agricultural advisory services.
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