Last Updated: 02.09.2026
Cookdin Private Limited ("Cookdin", "we", "our", or "us") is committed to protecting the privacy and personal information of users who access or use the Cookdin website, mobile application, and related services ("Platform").
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our Platform.
By accessing or using Cookdin, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
When you register or use our Platform, we may collect information such as:
Name
Mobile number
Email address
Address
Profile information
Booking and transaction details
Cookdin may collect your device's location information when you use certain features of the mobile application.
Location access is used to:
Identify your approximate or precise location, depending on the permission granted by you.
Help you find available chefs or Service Providers near your location.
Display services available in your selected area.
Enable location-based booking and service coordination.
Improve the accuracy and efficiency of services provided through the Platform.
Cookdin only accesses location information when required for the functionality of the application and based on the permissions granted by the user.
Cookdin does not access or collect your location in the background unless this functionality is specifically introduced and clearly disclosed to users in a future version of the application.
Location information is collected only while the application is being actively used, subject to the location permissions provided by the user.
Where necessary to complete a booking or provide requested services, relevant location information, such as the service address or booking location, may be shared with the assigned chef or independent Service Provider.
Cookdin does not sell users' location information to third parties.
Location information will only be shared when necessary for providing, coordinating, or improving the requested services, or when required by applicable law.
You can choose to allow, deny, or revoke location permissions at any time through your device settings.
You may manage location permissions by:
Opening your device Settings.
Selecting the Cookdin application.
Opening Permissions.
Enabling or disabling Location access.
Please note that disabling location access may affect certain location-based features and may limit the availability or accuracy of services provided through the Platform.
We may use the information collected from users to:
Create and manage user accounts.
Process bookings and payments.
Connect customers with chefs and Service Providers.
Provide location-based services.
Communicate booking updates and important service information.
Improve our Platform and user experience.
Prevent fraud, misuse, or unauthorized activity.
Comply with legal and regulatory requirements.
Cookdin may share relevant information with:
Assigned chefs or Service Providers for fulfilling bookings.
Payment gateway providers for processing payments.
Technology and service providers supporting the operation of our Platform.
Government authorities or regulatory bodies when legally required.
We do not sell personal information or location data to third parties.
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Provide our services.
Fulfill legal and contractual obligations.
Resolve disputes.
Maintain legitimate business records.
Information may be deleted or anonymized when it is no longer required, subject to applicable legal requirements.
The Platform may use third-party services, including payment gateways and other technology providers.
These third-party services may have their own privacy policies and practices. Cookdin is not responsible for the privacy practices of independent third-party platforms.
Cookdin's services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information.
Subject to applicable law, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your information, where legally applicable.
Withdraw permissions, including location permissions.
Contact us regarding concerns about the processing of your personal information.
Cookdin may update this Privacy Policy from time to time.
Any changes will be posted on the Platform or through an updated Privacy Policy page. Continued use of the Platform after the updated Privacy Policy becomes effective constitutes acceptance of the revised policy.
If you have questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
Grievance Officer: Maithrayan R
Company: Cookdin Private Limited
Email: hello@cookdin.com
We will make reasonable efforts to respond to grievances and privacy-related requests within the timelines required under applicable law.