Who is an Desktop Support Technician?
A Desktop Support Technician is the one who:
Configures, maintains the operating systems on desktops and laptops
S/He can also migrate or upgrade the existing operating systems on desktops
Installation and configuration of operating systems on bulk PCs using system imaging tools
A desktop support technician can cater to companies/enterprises having an IT infrastructure including desktops and laptops or the companies who are providing operating system sales and support.
The career opportunities for Desktop Support Technician are:
Companies/enterprises having an IT infrastructure
Companies who are providing operating system sales and support
Skills: Installing Windows 7 OS, Installing Ubuntu on a PC, Installing Windows server 2008 R2, Creating Virtual OS Environment, Creating Windows 7 Virtual Operating System, Managing Devices and Drivers in an OS, Configuring backups in Windows 7, Capturing Disk Image -Backup, Capturing Disk Image -Restore, Configuring Regional Language Settings
Tools:Operating system installation utilities, Virtual Operating systems, Hard disk analyzing tools, Remote desktop softwares, Disk partitioning tools, Windows users and file management, Regional language typing tools
Types of Operating Systems
Installing Windows 7 OS
Installing Ubuntu on a PC
Installing Windows server 2008 R2
Operating Systems
Creating Virtual OS Environment
Creating Windows 7 Virtual Operating System
Creating Ubuntu Virtual Operating System
Configuring Virtual Operating System Environment
Configuring Windows 7 Virtual Machine
Using electa Screen Recorder and Format Factory
Configuring Ubuntu Virtual Machine
Creating ISO File from a Data CD or DVD
Virtualization
Users in Linux
Users in Windows
Creating Users and Groups in Linux
Creating Users and groups in Windows
Managing Users and Groups in OS
File System in Linux
File System in Windows
Assigning File Permissions in Linux
Combining Shared Folder and NTFS Permissions in Windows
Files and Folders Permissions in Windows
File System in OS
Partitioning a Hard Disk
Managing Devices and Drivers in an OS
Configuring backups in Windows 7
Capturing Disk Image -Backup
Capturing Disk Image -Restore
Configuring Backups in Windows 7
Configuring Backups
Configuring Regional Language Settings
Configuring Remote Desktop Settings
Enabling Regional language settings
Installing Google Input Tool for Hindi Typing
Enabling Remote Desktop Settings
Configuring Disk Analyzing tool
Configuring Performance Tuning Tool for a PC
Migrating to Windows7
Performance settings in Windows7
Problem steps recorder
Remote Assistance
Securing Browser in Windows7
Updating Windows7
KLiC courses are recognised by Yashwantrao Chavan Maharashtra Open University (YCMOU).
MKCL provides certificate to the KLiC learner after his/her successful course completion.
Yashwantrao Chavan Maharashtra Open University (YCMOU) provides mark sheet to successfully passed KLiC learners (Jurisdiction: Maharashtra).
