How to Use This Course

This workshop is designed to be flexible and accessible across multiple learning environments. Choose the format that best fits your setting.

Option A: Self-Paced Learning

• Read each module in order
  
  

• Review the core concepts and examples
  
  

• Complete each reflection and knowledge check
  
  

• Finish with the final reflection and commitment exercise
  
  

Option B: Instructor-Led Workshop

• The instructor presents each module using the provided scripts and slides
  
  

• Participants complete activities and reflections during the session
  
  

• Discussion is optional but encouraged
  
  

• Knowledge checks may be completed individually or as a group
  
  

Completion Requirements

To receive a certificate of completion, participants must:

• Complete all five modules
  
  

• Submit all knowledge checks
  
  

• Complete the final reflection and commitment exercise

CBT-Informed Communication Framework

CBT Principle: Thoughts influence behavior

Workplace Application: How we interpret messages shapes how we respond

CBT Principle: Automatic thoughts

Workplace Application: Snap judgments during communication

CBT Principle: Cognitive distortions

Workplace Application: Assumptions, personalization, misinterpretation

CBT Principle: Behavioral choice

Workplace Application: Responding intentionally rather than reactively

CBT Principle: Skill practice

Workplace Application: Repeated communication behaviors build competence