The key to expanding a business is successfully avoiding mistakes, especially those that can impede client retention and new client acquisition- two problems that the accounting industry encounters frequently. Without a solid relationship with your clients, you can't expect to keep them as customers. Always take the time to get to know them as people and figure out what their needs are from the beginning of the process. Keeping customers is crucial to the success of any business. In the long term, gaining new customers might frequently cost more money. Here, we've compiled the greatest practice management errors most accountants make-

• Not differentiating (branding) oneself

• Ignorance of the client, industry, or market

• Failing to take the initiative

• Not charging what the services are worth

• Not being able to build a referral network

Now, in order to earn the best knowledge and advice to establish a full proof plan to avoid them, you need an expert's intervention. Let Miles be at your help in this regard.