詐欺被害に気づいた後、実際に警察や消費生活センターへ出向く際には、被害内容を的確に伝え、必要な書類を揃えて相談することが不可欠です。
しかし、多くの方は「どう説明すればいいのか」「どの証拠が重要なのか」が分からず、不安を抱えたまま相談窓口に向かうケースがほとんどです。
その結果、被害の深刻さが十分に伝わらず、対応が後回しになってしまったり、追加で何度も足を運ぶことになる場合もあります。
そこで当サービスでは、現場への同行と報告書作成支援 を通じて、依頼者の不安を取り除き、スムーズな対応を実現いたします。
1.警察・消費者センターへの同行支援
➀相談や被害届提出時に立ち会い、安心して対応できるようサポート
②伝えるべき内容の補足や、説明不足になりやすいポイントをフォロー
③専門機関とのやり取りを円滑に進めるための橋渡し役
2.報告書・相談用書類の作成支援
➀被害状況を整理した「被害経過報告書」の下書きを作成
②やり取りの記録(LINE・メール・契約書・振込明細)の整理方法を指導
③専門機関に伝わりやすい「時系列まとめ」をサポート
3.提出・相談後のアドバイス
➀追加で求められる資料や今後の流れを整理
②再発防止のためのチェックリストの提供
➀一人で不安を抱えず、専門的な視点で同行サポートが受けられる
②警察や消費者センターでの相談がスムーズに進む
③報告書が整理されているため、被害の深刻さがしっかり伝わる
④解決までの流れが見え、安心して次のステップに進める
※「警察や消費者センターに行きたいけれど不安…」「うまく説明できる自信がない」という方に最適なサービスです。
When you visit the police or consumer affairs center after realizing you've been the victim of a scam, it's essential to accurately explain the details of your case and gather all the necessary documents before consulting.
However, many people don't know how to explain their case or which evidence is important, and in most cases, they visit the consultation center with anxiety.
As a result, the seriousness of the case isn't fully conveyed, which can lead to delayed response or multiple additional visits.
This service helps alleviate client anxiety and ensure a smooth response by accompanying you to the scene and assisting with report preparation.
Service Details
1. Support for Accompanying to the Police and Consumer Affairs Center
➀Present when consulting or filing a report, providing support so you can respond with peace of mind
②Provide supplementary information on what needs to be communicated and highlight points that are often left unexplained
③Serve as a bridge to facilitate smooth communication with specialized institutions
2. Support for preparing reports and consultation documents:
➀ Draft a "Damage Progress Report" summarizing the damage situation.
② Guidance on how to organize communication records (LINE, emails, contracts, bank transfer details).
③ Support for creating a "chronological summary" that is easy to understand for specialist agencies.
3. Advice after submission/consultation:
➀ Organize additional documents required and future steps.
② Provide a checklist to prevent recurrence.
Benefits of using this service:
➀Receive expert support without worrying alone.
② Consultations with the police or consumer center proceed smoothly.
③ Organized reports clearly communicate the seriousness of the damage.
④ See the process leading up to resolution, allowing you to move forward with peace of mind.
※This service is ideal for those who want to go to the police or consumer center but are anxious or unsure of how to explain things effectively.