Survey research aims to collect information about the preferences, thoughts, and behaviours of people. The main methods of data collection are interviews and questionnaires.
Questionnaires are systematic tools that ask a set of questions and collect written responses from research participants.
Questionnaire may utilize questions that are:
Structured and require the participant to select from a set of given responses
Unstructured and allow the participant to write an original response
Questionnaires are commonly administered through:
Self-administered mail surveys: questionnaires are mailed to participants, participants complete the questionnaire and mail back to researchers
Group-administered questionnaires: participants are gathered to a common location to complete and return the questionnaire to researchers
Online/web surveys: questionnaires are completed over the internet using an interactive forum
Structured response formats:
Dichotomous response: provides two responses ie: yes/no
Nominal response: provides more than two unordered responses ie: blue, pink, yellow, green
Ordinal response: provides more than two ordered responses ie: never, rarely, sometimes, often, always
Interval-level response: allows participants to select a response from a scale where there is no value for zero ie: Likert scale (very dissatisfied, dissatisfied, neutral, satisfied, very satisfied)
Continuous response: allows participants to provide a numeric response ie: age- 37
Characteristics of good survey questions:
Uses clear and understandable language
Gives participants all the necessary information to answer the question
Asks specific questions with one focus at a time
Ie: 1. Do you consume alcohol? 2. Do you consume Marijuana?
NOT: Do you consume alcohol and Marijuana?
Uses appropriate amount of detail
Avoids ambiguity
Ie: How many members live in your household?
NOT: How big is your family?
Promotes understanding by avoiding use of negatives and double negatives
Ie: Should the government increase healthcare funding?
NOT: Should the government not increase healthcare funding?
Avoids biased language
Avoids making presumptions
Avoids imaginary questions
Questions may be sequenced:
Chronologically
Based on increasing difficulty
Grouped by topic
Using contingency questions
Ie: if you answered yes proceed to question 2, if you answered no proceed to question 3
Using open ended questions at the end of the survey
Other considerations for questionnaires:
Keep surveys short and concise to limit time needed to complete them
Keep responses confidential
Send participants a copy of the final results
Thank participations who complete your questionnaire
Pretest the questionnaire before use in the field setting
Statistical Analysis:
Quantitative analysis of data may include the use of descriptive or inferential statistics
Qualitative analysis of data may include use of grounded theory, content analysis, or hermeneutic analysis