PRIVACY POLICY

Dear Claire
Last Updated: December 26, 2025

Dear Claire (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Dear Claire mobile application (“the App”).

By using Dear Claire, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We collect basic account information including:

• Name (or display name)
  
  

• Email address
  
  

Account authentication is provided through Firebase Authentication services.

This information allows us to:

• Create your account
  
  

• Sync diary entries across devices
  
  

• Provide secure login access
  
  

B. User-Generated Content

Dear Claire is a private journaling application. You may create and store:

• Text diary entries
  
  

• Photos
  
  

• Audio recordings
  
  

User-generated content is securely stored using:

• Firebase Firestore
  
  

• Google Cloud Storage
  
  

Your diary entries are private and accessible only to you unless you choose to share them.

We do not review, sell, or publicly distribute your personal diary content.

C. Location Information

If you grant permission, we may collect:

• Precise GPS location
  
  

• Approximate network-based location
  
  

Location data may be used to:

• Geotag diary entries
  
  

• Provide memory-based or location-based reminders
  
  

Location may be collected in the background only if you explicitly grant background location access.

You may disable location permissions at any time through your device settings.

D. Usage & Diagnostic Data

We use:

• Firebase Analytics
  
  

• Firebase Crashlytics
  
  

These services collect anonymized usage data such as:

• App performance metrics
  
  

• Crash reports
  
  

• Feature usage statistics
  
  

This helps us improve app stability and user experience.

E. Device Identifiers & Advertising

We may collect device identifiers for:

• Advertising
  
  

• Attribution
  
  

• Analytics
  
  

We use:

• Google AdMob
  
  

If you are on iOS, you may be asked to grant App Tracking Transparency (ATT) permission. You may decline tracking and still use the app.

We do not sell personal data.

2. Permissions & Device Access

Dear Claire may request access to:

• Camera & Photo Library – To attach photos to entries
  
  

• Microphone – To record voice notes
  
  

• Location – To tag memories with places
  
  

• Tracking Permission (iOS) – For personalized ads
  
  

All permissions are optional and can be revoked via device settings.

3. Third-Party Services

Dear Claire uses trusted third-party services including:

• Firebase (Authentication, database, analytics, crash reporting)
  
  

• Google Cloud Storage
  
  

• Google AdMob
  
  

• Agora (where real-time features are enabled)
  
  

These services process data according to their own privacy policies.

4. Data Sharing

We share data only when necessary to:

• Operate core features
  
  

• Provide cloud storage
  
  

• Serve ads (if enabled)
  
  

• Maintain performance
  
  

We do not sell personal information.

5. Data Retention & Deletion

We retain your data as long as your account remains active.

You may:

• Delete diary entries at any time
  
  

• Delete your entire account from within the app
  
  

• Request deletion via email at dearclaireapp@gmail.com
  
  

Upon deletion, associated content (entries, photos, audio files) will be permanently removed from our systems.

6. Children’s Privacy & Protection

Dear Claire is not intended for children under 13 years of age (or the minimum legal age in your country).

We do not knowingly collect personal information from children under 13.

If we discover that personal information from a child has been collected without parental consent, we will:

• Immediately suspend the account
  
  

• Delete associated data
  
  

• Take steps to prevent future occurrences
  
  

Additional Child Safety Measures

• We do not allow public user interaction features within the diary app.
  
  

• Diary entries remain private by default.
  
  

• No public messaging system exists that exposes children to strangers.
  
  

Parents or guardians who believe their child has provided personal information may contact us for immediate deletion.

7. Data Security

We implement industry-standard safeguards including:

• SSL/TLS encryption in transit
  
  

• Secure cloud infrastructure
  
  

• Restricted database access controls
  
  

However, no system is 100% secure. Users are responsible for safeguarding their account credentials.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date.

Continued use of the App after updates constitutes acceptance.

9. Contact

Email: dearclaireapp@gmail.com
Developer: Tech Faculty

TERMS OF USE

Dear Claire
Effective Date: [Insert Date]

By using Dear Claire (“the App”), you agree to these Terms of Use.

1. Description of Service

Dear Claire is a private digital journaling application that allows users to:

• Record diary entries
  
  

• Store photos and audio memories
  
  

• Tag entries with location
  
  

• Sync content across devices
  
  

The App is intended for personal use only.

2. Eligibility

You must:

• Be at least 13 years old (or legal minimum age in your country)
  
  

• Have legal capacity to enter into agreements
  
  

If under 18, use should be supervised by a parent or guardian.

3. User Responsibility

You are responsible for:

• The content you store
  
  

• Maintaining confidentiality of your login credentials
  
  

• Ensuring content does not violate laws
  
  

We do not monitor private diary entries unless required by law.

4. Content Ownership

You retain full ownership of your diary entries, photos, and recordings.

By using the App, you grant us a limited license solely to:

• Store your content
  
  

• Sync it across devices
  
  

• Provide technical functionality
  
  

We do not claim ownership of your personal memories.

5. Prohibited Use

You may not:

• Use the App for illegal purposes
  
  

• Attempt to hack or disrupt services
  
  

• Upload malicious code
  
  

• Violate intellectual property rights
  
  

6. Advertising

The free version may display advertisements via Google AdMob.

You may opt out of personalized tracking where applicable.

7. Termination

We reserve the right to suspend accounts that violate these Terms.

You may terminate your account at any time via app settings.

8. Limitation of Liability

Dear Claire is provided “as is.”

We are not liable for:

• Loss of diary entries due to user error
  
  

• Device malfunctions
  
  

• Unauthorized access due to compromised credentials
  
  

Users are encouraged to maintain personal backups.

9. Governing Law

These Terms shall be governed by applicable laws in the jurisdiction where the developer operates.

10. Apple EULA

If downloaded from the Apple App Store, your use is also governed by Apple’s Standard End User License Agreement:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/