CURRICULUM

Community Health Worker (CHW) Online Course

The CHW certification online course provides 8 sections of learning modules with 53 lessons. Each lesson includes a wide variety of learning materials, interactive activities, assessment quizzes, and downloadable handouts.

Core Competencies

1. Communication Skills

a. Listening

b. Use language confidently and appropriately

c. Ability to read and write well enough to document activities

2. Interpersonal Skills

a. Counseling

b. Relationship-building

c. Ability to work as a team member

d. Ability to work appropriately with diverse groups of people

3. Service Coordination Skills

a. Ability to identify and access resources

b. Ability to network and build coalitions

c. Ability to provide follow-up

4. Capacity-Building Skills

a. “Empowerment”

- Ability to identify problems and resources to help clients solve problems themselves

b. Leadership

c. Ability to strategize

d. Ability to motivate

5. Advocacy Skills

a. Ability to speak up for individuals or communities and withstand intimidation

b. Ability to use language appropriately

c. Ability to overcome barriers

6. Teaching Skills

a. Ability to share information one-on-one

b. Ability to master information, plan and lead classes, and collect and use

information from community people

7. Organizational Skills

a. Ability to set goals and plan

b. Ability to juggle priorities and manage time

8. Knowledge Base on Specific Health Issues

a. Broad knowledge about the community

b. Knowledge about specific health issues

c. Knowledge of health and social service systems

d. Ability to find information

Curriculum Structure