Feedback Received

Lucy has been a great, solid support for my journey with the counselling she has given. Thank-you for enabling us to have this opportunity for us to feel safe & supported at this time in our lives. A BIG THANK-YOU AGAIN LUCY

Angela has helped my daughter overcome her anxiety, she was nervous at first & now she has become more confident. The whole family has been helped in fact we really appreciate all you’ve done for my daughter. Thank-you

Marta has made both of us feel so welcome & comfortable here, which has brought a positive from a negative situation. Thank-you for everything

Adele helped me get clarity to see things differently. Very helpful

I really enjoyed it here & it has helped me a lot coming here & I think it could help others a lot.

It is nice & helpful to talk to a non-judgmental unbiased person about your thoughts & feelings

I feel as though I have more understanding of my feelings now than before, gained coping skills, felt understood & that talking has helped.

My sessions made me realise that I am ok & that my feelings, however irrational, are valid. The service is amazing, thank-you so much.

I feel that I’ve made a lot of progress over this course of counselling & I am now better equipped to deal with challenges I am facing.

My therapist has been fantastic & has managed to keep me on an even keel over the past few months. I will be eternally grateful for the support.

Choices really helped me to see myself in a way I wouldn’t normally & allowed me to understand it’s ok to accept my feelings no matter what they are.

It helped me open up on how I was feeling, making my past & present have an equal balance. Talking about things I wouldn’t talk about with friends & family.

I feel I can open up to Jane with issues I have bottled up for so long.

I feel that my counselling sessions have helped me & that it would be beneficial to friends & family. My counsellor was really friendly, understanding & helpful.

Speaking about my difficulties has really helped me & speaking to Nirmal. I felt comfortable & not judged & feel better.

They have really helped my son with a few problems he had. He always came out happy ever week. I would recommend anytime.

Counselling has helped me to develop my inner strength & find strategies which have enabled me to move forward in certain aspects of my life.

My counsellor was absolutely brilliant, she was kind, caring & didn’t make me feel judged & I have enjoyed having someone to talk to.

I feel my counsellor has really helped me grow as a person and helped me to address issues I didn’t even know I had. Feel it’s improved me!

Treatment sessions have been very individual. Therapist was very good. I felt she genuinely listened, cared and heard what I was feeling. Thank-you

Denise has made me feel better within myself. She has listened to me & understood how I’ve been feeling. Choices is the one I’ll come back to when I need help.

Angie has been amazing. She has helped me cope with my situation so many times & I’m very grateful. I am sad that my sessions have come to an end & have no doubt she will help so many others going forward

At times I’ve struggled to talk just about myself but I got there. Lucy makes me feel so at ease. Thank-you

[This is my] second time using CHOICES, both times really helpful. Not offererd anything like it from my GO. CBT wasn't working through the NHS and without CHOICES I don't know where I would have turned to. My counseller has been great, thank you.

[CHOICES] has personally changed me from being very depressed into being happy with my life and it has honestly help massively. It needed to be done and it will help others if they need it.

I would like to thank [my counsellor] and everyone at CHOICES for their support over the years. I am a different person now - THANK YOU!

The service is an excellent amenity. I've felt very able to commit to the service because CHOICES and staff have no judgement and have always supported me.

My counsellor helped me sift through the fog and has been fantastic communicating with me so I have been able to get back into the real situations with life / family issues.

Thanks you ever so much for allowing me the appointments needed to get me where I am today.

[My counsellor] helped me get through my anxiety that I was carrying with me. I thought that talking about my worried helped me get through my anxiety. I looked at a glass of worried and we talked about them.

May I offer my sincere thanks to my counsellor. What a warm, helpful, friendly and caring person. I will be forever grateful to my counsellor for helping me through a very difficult time.

[what I found most helpful...] Someone to talk to.

[what I found most helpful...] Being able to open up about problems I had.

[what I found most helpful...] Someone to talk to that wanted to help me.

Easy to talk about things without being judged...

Seeing a counsellor made me understand how I felt and changed me from a stressed and depressed person unable to cope, into someone who is now able to look forward to a different future. It's great to know I have someone to support me if I need it in the future. I would have no problems re-using the service.

[what I found most helpful...] Being able to talk more to someone without a biased view as well as finding techniques to deal with my feelings.

I found my counsellor very helpful and understanding. She didn't push you to talk before you were ready to face unpleasant memories. I feel as I have grown more with my confidence and facing difficult situations from the past... so thankyou for the help you have given me.

[what I found most helpful...] Helped me to understand and know myself better.

[what I found most helpful...] I found talking to someone about my problems and feelings was helpful.

My counsellor has been fantastic and has helped me very much.I'd like to thank my counsellor for helping me see light at the end of the tunnel.

The service you give is brilliant and I hope you continue this good work as people like me needed someone like you.