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Prior to the release of ChatGPT, the use of chatbots in education was limited.
higher education
corporate education
Some examples of their use include:
technology helpdesk (Vera from the University of Alberta)
frequently asked questions
help navigating websites
These uses mirror their use in the service industry, taking on the first step in customer service.
The release of ChatGPT has encouraged many in the field of education to explore the potential of generative AI. Some of these include:
lesson planning
rubric creation
summarizing text
adapting text for different reading levels
generating example problems
creating writing prompts
assignment creation
There is currently a large market for videos on various media platforms showing teachers how to make use of Generative AI Chatbots.
This is one example - check it out for a solid demonstration of the capabilities of ChatGPT.
When asked "what are some uses of chatbots in education (and asked to keep the answers short) ChatGPT had this to say:
Here are some uses of chatbots in education:
Personalized learning support.
24/7 student assistance.
Virtual teaching assistants.
Study guides and resources.
Language learning practice.
Gamified learning experiences.
Exam preparation and feedback.
Course enrollment guidance.
Mental health support.
Teacher professional development.
ChatGPT is able to give more detailed answers as well, when prompted.