A GUIDE TO EMERGENCY MANAGEMENT AND REQUIRED SAFETY PRACTICES
THE BJI FRONT DESK WILL PROVIDE ASSISTANCE IN IMMEDIATE EMERGENCIES, DIRECTION DURING EVACUATION, & CONTACT APPROPRIATE AUTHORITIES.
IN EVACUATIONS, DO NOT TAKE THE ELEVATORS, USE EMERGENCY EXITS LISTED BY LOCATION.
BJI EMERGENCY ACTION PLAN (EAP)
An Emergency Action Plan (EAP) is a written document required by particular OSHA standards. [29 CFR 1910.38(b)] The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. The elements of the plan must include, but are not limited to:
The elements of the plan must include, but are not limited to:
Means of reporting fires and other emergencies
Evacuation procedures and emergency escape route assignments
Procedures to account for all employees after an emergency evacuation has been completed
Rescue and medical duties for those employees who are to perform them
Names or job titles of persons who can be contacted for further information or explanation of duties under the plan
See Innovation Stations, Workplace Safety - Emergency Action Plan (EAP) for more information.
PRACTICES TO ENSURE STAFF & PARTICIPANT SAFETY
At least two staff members must be present in office spaces when seeing participants. A staff member may not be 1:1 alone with participants in any office at any time.
Staff should never be alone in rooms with participants; if a session is running into lunch or past 5pm, notify a supervisor ASAP.
In enclosed spaces, staff should always sit as close to the door/exit as possible when meeting.
Always leave blinds open when meeting with participants and remain in visual distance of fellow staff members.
Participant's must always use designated entrances to enter into BJI offices.
Participants are not to be left unsupervised by BJI staff.
If a participant requests to use the restroom, they must be escorted by a BJI staff member. This means waiting outside of the restroom and escorting them to their destination when they are complete.
THREAT LEVELS
IMMEDIATE THREAT - Threats with harmful intent.
In the instance a participant is physically escalated and displays harmful intent to staff or nearby participants.
Notify the BJI Front Desk – they will notify 911 and send building security.
Call Major’s Office -347 404 9485 (at 120 courthouse)
OVERT ESCALATION - Civil disturbances manageable by BJI Security & Supervisors.
In the instance a participant is verbally escalated Security Guards/Office Management should follow the below steps:
14 Dekalb Ave & 25 Willoughby St
Once Security Guards have identified the participant on the restricted list, they are to reach out to the primary point of contact and notify @chris.jeudy
if the participant has already entered the space, or refuses to leave, the security guard should:
escort the participant out; if they refuse to leave
warn the participant's that emergency personnel may be called; if they continue to refuse to leave or return to the office
call emergency personnel - 911
120 Schermerhorn St
Once Front Desk staff have identified the participant on the restricted list, they are to reach out to the primary point of contact and notify @chris.jeudy
if the participant has already entered the space, or refuses to leave, the Administrative Assistant should:
escort the participant out; if they refuse to leave
warn the participant's that emergency personnel may be called; if they continue to refuse to leave or return to the office
call the majors office - 347 404 9485
MINOR ESCALATION - Participants who raise their voice that audibly disturb operation.
If staff members need assistance they may follow the SOS protocol.
BJI Staff have the option to report incidents using the BJI Incident Report Workflow in the #general_bji Slack channel.
The BJI Incident Report captures Incidents at BJI and should be completed immediately after handing safety concerns, after a panic button has been activated, after a SOS slack alert, or to bring awareness to adverse events that may occur.
This ensures that the involved individuals or witnesses can recall the details of the occurrence with clarity to fill the report form accurately.
BJI RESTRICTED GUESTS / ADMINISTRATIVE DISCHARGE
Clinical supervisors must complete the BJI Restricted Participants G-Form as part of the SRP Administrative Discharge Policy
This g-form is a clinical supervisor-facing form that holds an ongoing list of persons who are not allowed at BJI spaces. This list is regularly reviewed by BJI Security Guards & Office Management staff.
SAFETY TEAM CONTACTS, EMERGENCY EXITS, ASSEMBLY POINTS, MEDICAL SUPPLIES, & SAFETY TEAM CONTACTS
SAFETY TEAM DIRECTOR
ASSISTANT MANAGER OF OPERATIONS
cjeudy@nycourts.gov | jeudyc@courtinnovation.org | 347-679-4368
________________________________
120 SCHERMERHORN FLOOR WARDEN
ASSOCIATE DIRECTOR OF COURT OPERATIONS
rmerriwether@nycourts.gov | merriwetherr@courtinnovation.org | 347-885-3692
________________________________
JUSTIN THOMPSON
120 SCHERMERHORN FLOOR DEPUTY WARDEN
SENIOR RESOURCE COORDINATOR
jthompson@nycourts.gov | thompsonj@courtinnovation.org | 347-639-2180
________________________________
SEARCHER
BJI ADMINISTRATIVE ASSISTANT
cstone@nycourts.gov | cstone@courtinnovation.org |917-454-8335
________________________________
DEYANIRA MOROCHO
SEARCHER
BJI ADMINISTRATIVE ASSISTANT
dmorocho@nycourts.gov | dmorocho@courtinnovation.org | 646-836-1130
________________________________
NAZAR TERNOVSKYY
CRITICAL (TECH) SHUTDOWN
SENIOR TECHNICAL SUPPORT ANALYST
nternovskyy@nycourts.gov | ternovskyy@courtinnovation.org | 347-261-6213
________________________________
North Stairwell: Located near the Men’s bathroom.
South Stairwell: Located across from room 308e, next to the Women’s bathroom.
in the event of an evacuation, gather for a head count at: AAA Bail Bonds (the SE corner of Smith & State).
ROOM 308E - at front desk, on right hand ledge.
ROOM 309 - E - Above konica printer/copier.
ROOM 309 - W - on back window ledge, next to AC.
ROOM 313 - behind HP printer station (1), on top of fridge (2).
Medical First Aid Kit Inventory
ROOM 308E - Mounted inside the door of the supply closet.
ROOM 308E - Under front desk.
ROOM 309 - Near air conditioner.
ROOM 309 - Above program supplies.
ROOM 313 - On top of the refrigerator.
SAFETY TEAM CONTACTS, EMERGENCY EXITS, ASSEMBLY POINTS, MEDICAL SUPPLIES, & SAFETY TEAM CONTACTS
SAFETY TEAM DIRECTOR
ASSISTANT MANAGER OF OPERATIONS
cjeudy@nycourts.gov | jeudyc@courtinnovation.org | 347-679-4368
________________________________
120 SCHERMERHORN FLOOR WARDEN
ASSOCIATE DIRECTOR OF COURT OPERATIONS
rmerriwether@nycourts.gov | merriwetherr@courtinnovation.org | 347-885-3692
________________________________
JUSTIN THOMPSON
120 SCHERMERHORN FLOOR DEPUTY WARDEN
SENIOR RESOURCE COORDINATOR
jthompson@nycourts.gov | thompsonj@courtinnovation.org | 347-639-2180
________________________________
SEARCHER
BJI ADMINISTRATIVE ASSISTANT
cstone@nycourts.gov | cstone@courtinnovation.org |917-454-8335
________________________________
DEYANIRA MOROCHO
SEARCHER
BJI ADMINISTRATIVE ASSISTANT
dmorocho@nycourts.gov | dmorocho@courtinnovation.org | 646-836-1130
________________________________
NAZAR TERNOVSKYY
CRITICAL (TECH) SHUTDOWN
SENIOR TECHNICAL SUPPORT ANALYST
nternovskyy@nycourts.gov | ternovskyy@courtinnovation.org | 347-261-6213
________________________________
North Stairwell: Located near the Men’s bathroom.
South Stairwell: Located across from room 308e, next to the Women’s bathroom.
in the event of an evacuation, gather for a head count at: AAA Bail Bonds (the SE corner of Smith & State).
ROOM 308E - at front desk, on right hand ledge.
ROOM 309 - E - Above konica printer/copier.
ROOM 309 - W - on back window ledge, next to AC.
ROOM 313 - behind HP printer station (1), on top of fridge (2).
Medical First Aid Kit Inventory
ROOM 308E - Mounted inside the door of the supply closet.
ROOM 308E - Under front desk.
ROOM 309 - Near air conditioner.
ROOM 309 - Above program supplies.
ROOM 313 - On top of the refrigerator.
SAFETY TEAM CONTACTS, EMERGENCY EXITS, ASSEMBLY POINTS, MEDICAL SUPPLIES, & SAFETY TEAM CONTACTS
SAFETY TEAM DIRECTOR
ASSISTANT MANAGER OF OPERATIONS
cjeudy@nycourts.gov | jeudyc@courtinnovation.org | 347-679-4368
________________________________
120 SCHERMERHORN FLOOR WARDEN
ASSOCIATE DIRECTOR OF COURT OPERATIONS
rmerriwether@nycourts.gov | merriwetherr@courtinnovation.org | 347-885-3692
________________________________
JUSTIN THOMPSON
120 SCHERMERHORN FLOOR DEPUTY WARDEN
SENIOR RESOURCE COORDINATOR
jthompson@nycourts.gov | thompsonj@courtinnovation.org | 347-639-2180
________________________________
SEARCHER
BJI ADMINISTRATIVE ASSISTANT
cstone@nycourts.gov | cstone@courtinnovation.org |917-454-8335
________________________________
DEYANIRA MOROCHO
SEARCHER
BJI ADMINISTRATIVE ASSISTANT
dmorocho@nycourts.gov | dmorocho@courtinnovation.org | 646-836-1130
________________________________
NAZAR TERNOVSKYY
CRITICAL (TECH) SHUTDOWN
SENIOR TECHNICAL SUPPORT ANALYST
nternovskyy@nycourts.gov | ternovskyy@courtinnovation.org | 347-261-6213
________________________________
North Stairwell: Located near the Men’s bathroom.
South Stairwell: Located across from room 308e, next to the Women’s bathroom.
in the event of an evacuation, gather for a head count at: AAA Bail Bonds (the SE corner of Smith & State).
ROOM 308E - at front desk, on right hand ledge.
ROOM 309 - E - Above konica printer/copier.
ROOM 309 - W - on back window ledge, next to AC.
ROOM 313 - behind HP printer station (1), on top of fridge (2).
Medical First Aid Kit Inventory
ROOM 308E - Mounted inside the door of the supply closet.
ROOM 308E - Under front desk.
ROOM 309 - Near air conditioner.
ROOM 309 - Above program supplies.
ROOM 313 - On top of the refrigerator.
SAFETY TEAM CONTACTS, EMERGENCY EXITS, ASSEMBLY POINTS, MEDICAL SUPPLIES, & SAFETY TEAM CONTACTS
SAFETY TEAM DIRECTOR
ASSISTANT MANAGER OF OPERATIONS
cjeudy@nycourts.gov | jeudyc@courtinnovation.org | 347-679-4368
________________________________
14 DEKALB FLOOR WARDEN
SUPERVISED RELEASE PROGRAM PROJECT DIRECTOR
edesravines@nycourts.gov | desravinese@courtinnovation.org | 347-280-6275
________________________________
14 DEKALB FLOOR DEPUTY WARDEN
DIRECTOR OF PRE-TRIAL SERVICES
kcastle@nycourts.gov | kcastle@courtinnovation.org | 404-202-6587
________________________________
-
SEARCHER
BJI SECURITY GUARD
- | -
________________________________
SEARCHER
BJI SECURITY GUARD
unifiednyc@gmail.com | 347-731-2654
________________________________
NAZAR TERNOVSKYY
CRITICAL (TECH) SHUTDOWN
SENIOR TECHNICAL SUPPORT ANALYST
nternovskyy@nycourts.gov | ternovskyy@courtinnovation.org | 347-261-6213
________________________________
Hall B Stairwell: Located near the Women's restroom.
Hall D Stairwell: Located near the bike rack & lunch area.
in the event of an evacuation, gather for a head count at: Junior’s Cheesecake (at the corner of Dekalb & Flatbush)
Hall A: At main entrance
Hall B: Near Women's Restroom
Hall B: End of the lockers
Hall C: In supply closet
Hall D: Under the banquette in the main kitchen
Medical First Aid Kit Inventory
Hall C: Supply Closet
Hall D: Kitchen
SAFETY TEAM CONTACTS, EMERGENCY EXITS, ASSEMBLY POINTS, MEDICAL SUPPLIES, & SAFETY TEAM CONTACTS
SAFETY TEAM DIRECTOR
ASSISTANT MANAGER OF OPERATIONS
cjeudy@nycourts.gov | jeudyc@courtinnovation.org | 347-679-4368
________________________________
25 WILLOUGHBY FLOOR WARDEN
COMMUNITY AFFAIRS MANAGER
sboyd@nycourts.gov | boyds@courtinnovation.org | 347-853-3983
________________________________
25 WILLOUGHBY FLOOR DEPUTY WARDEN
PROJECT RESET PROGRAM MANAGER
jjeanpierr@nycourts.gov | jeanpierrej@courtinnovation.org | 917-602-1978
________________________________
SEARCHER
COMMUNITY ENGAGEMENT SPECIALIST
rfamatigan@nycourts.gov | rfamatigan@courtinnovation.org | 929-302-7049
________________________________
SEARCHER
COMMUNITY LIAISON
rnemorin@nycourts.gov | rnemorin@courtinnovation.org | 347-463-0118
________________________________
NAZAR TERNOVSKYY
CRITICAL (TECH) SHUTDOWN
SENIOR TECHNICAL SUPPORT ANALYST
nternovskyy@nycourts.gov | ternovskyy@courtinnovation.org | 347-261-6213
________________________________
This location is not ADA accessible.
Main Stairwell
Ladder to roof near main stairwell
in the event of an evacuation, gather for a head count at: Korean War Veteran Memorial (Cadman Plaza)
Front Desk
Kitchen
Conference Room
Small Office 1 & 2
Medical First Aid Kit Inventory
Supply closet
SAFETY TEAM CONTACTS, EMERGENCY EXITS, ASSEMBLY POINTS, MEDICAL SUPPLIES, & SAFETY TEAM CONTACTS
SAFETY TEAM DIRECTOR
ASSISTANT MANAGER OF OPERATIONS
cjeudy@nycourts.gov | jeudyc@courtinnovation.org | 347-679-4368
________________________________
AILEEN KIM
320 JAY STREET FLOOR WARDEN
CLINICAL COORDINATOR
akim1@nycourts.gov | kima@courtinnovation.org | 718-764-3054
________________________________
NAZAR TERNOVSKYY
CRITICAL (TECH) SHUTDOWN
SENIOR TECHNICAL SUPPORT ANALYST
nternovskyy@nycourts.gov | ternovskyy@courtinnovation.org | 347-261-6213
________________________________
Stairwell located at the North side of the office (Staircase A), turn right at BMHC offices, just outside of the exit door at the end of the hall.
in the event of an evacuation, gather for a head count at: Shake Shack (at the corner of Willoughby and Adams)
Kept with BMHC staff and in the kitchen
Medical First Aid Kit Inventory
Supply closet
LIST OF RESPONSIBILITIES FOR EACH EAP ROLE
EMERGENCY ACTION PLAN DIRECTOR
Create, update, & implement the safeety practices and guidelines of the BJI Emergency Action Plan (EAP) in accordance with the Center for Court Innovation (CCI) & the Department of Citywide Administrative Services (DCAS).
Serves as the primary point of contact for emergencies.
FLOOR WARDEN
Disseminate instructions to staff: Familiarize personnel with emergency procedures.
Must be familiar with the Fire Safety Plan at the designated site.
Must be familiar with the layout of the entirety at the designated site.
Must be familiar with the location of emergency stairs at the designated site.
Must be familiar with the termination points of all emergency stairs at the designated site.
Must be familiar with the operation of fire alarms at the designated site.
FLOOR DEPUTY WARDEN
Assumes Floor Warden duties if the Warden is unavailable.
All Other Times
Close Doors (Secure non-glass area, Stop smoke or fire).
Ensure that people follow the appropriate evacuation route.
Check conditions of exit stairs.
Be familiar with the layout of the designated site.
SEARCHERS
Locate staff and visitors who may need special assistance in the event of an emergency.
Determine if designated emergency elevator is going to be put into service, and if so, which elevator will be used If theelevator won’t be put into service, accompany persons in need of assistance to the exit stairway designated for evacuation.
Notify Floor Warden if unable to evacuate.
Search assigned areas (including restrooms,conference rooms andlounges) and ensure that occupants have vacated the premises in the event of an evacuation.
Use post its or similar markers to note searched areas.
Ensure that people follow the appropriate evacuation route.
Communicate designated meeting site to staff.
Keep a list of personnel in their area of coverage, so ahead count can be taken at their designated meeting site.
Evaluateand report problems to the Fire Warden after an emergency event.
Once each evacuated group ofemployees has reached their designated meeting site, each Searcher should:
Assemble his/her group in the Designated Meeting Site.
Take a Head ount of his or her group.
Assume the role of group contact to answer questions.
CRITICAL (TECH) SHUTDOWN
Critical Operations Team should shutdown all computer network systems if needed.
CALL 911 TO CONTACT: FIRE DEPARTMENT, POLICE DEPARTMENT, PARAMEDICS, AMBULANCE
MICHAEL LOSI
FIRE SAFETY DIRECTOR - 120 + 320
320 MAJOR, CHIEF OFFICER
CELL: 347-296-1195 | DESK: 347-404-9485
THE AMERICAN RED CROSS
877 - 733 - 2767
MENTAL HEALTH HOTLINE
988
988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline. While some areas may be currently able to connect to the Lifeline by dialing 988, this dialing code will be available to everyone across the United States starting on July 16, 2022. When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing National Suicide Prevention Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.
SOS NOTICE IN SLACK TO CALL FOR IMMEDIATE ASSISTANCE
During a session, if the participant is overtly escalated, slack “SOS” to prompt operations personnel to knock and ask for you to sign for a package.
At this point, you may exit the situation or decline to proceed with your session. In enclosed spaces, staff should always be seated nearest to the door for a quick exit.
Below are a few essential practices. Be sure to thoroughly read this guide prior to your first in-person day.
During a session, if the participant is overtly escalated, slack “SOS” to prompt operations personnel to knock and ask for you to sign for a package. At this point, you may exit the situation or decline to proceed with your session.
See more information in the above section, "Staff Safety Protocol".
DIRECTION AROUND MEDICAL EMERGENCIES
CALL 911
Speak with your direct supervisor first
Be ready to provide the following information:
Nature of medical emergency
Location of the emergency
Your name and phone number from which you are calling
Do not move victims unless it is necessary.
Notify the building major to prepare for the EMS to arrive.
Call any of the safety team members listed on page 2, who are trained in CPR and First Aid to provide the required assistance prior to the arrival of professional medical help.
One of the safety team members should be waiting at the ground floor entrance to greet the EMS staff and direct them to the victim for further assistance.
Notify the supervisor of the staff so that they can provide their emergency contacts,
When needed, this information is accessible on the bji staff info sheet, through OM, or on ADP
If personnel trained in First Aid are not available, at a minimum, attempt to provide the following assistance, if you are able and it does not put you in danger:
Stop any bleeding with firm pressure on the wound(s).
Avoid contact with blood or other bodily fluids by using rubber gloves, if available, and exercising care.
Clear the air passage using the Heimlich Maneuver in case of choking.
If the victim has stopped breathing, and anyone available knows CPR, request their assistance until professional medical help arrives.
Treatment of a serious injury should begin within 3 - 4 minutes of the accident.
DIRECTION AROUND FIRE EMERGENCIES
WHEN FIRE IS DISCOVERED:
Activate the building fire alarm
The fire alarm is located near each exit. In order to activate the alarm, pull down the handle.
Notify your direct supervisor immediately, who will notify the appropriate member of the Safety Team (if your direct supervisor is not on the Safety Team).
Safety Team Member to Communicate with the Fire Safety Director by calling their direct extension.
Building Fire Safety Director will Call 911 to notify the Fire Department
UPON BEING NOTIFIED ABOUT THE FIRE EMERGENCY, ALL STAFF MUST:
Listen to instructions given over intercom
Turn power off all electronic equipment (time permitting)
Leave the building using the designated escape routes as instructed
Assemble in the designated area at: AAA Bail Bonds, Shake Shack, Korean War Veterans’ Memorial, OR Junior’s Cheesecake (dependent on location you are working at during the time of the fire emergency)
Remain outside until the safety team member announces that it is safe to re-enter.
SAFETY TEAM MEMBERS MUST:
Shut down HVAC and other equipment such as servers and copiers (unless doing so jeopardizes his/her safety, or courthouse security requires immediate evacuation).
Coordinate an orderly evacuation of personnel.
Perform an accurate head count of all staff and known visitors who have reported to the designated area.
Provide the Fire Department personnel with the necessary information about the facility.
Ensure that all staff and all known visitors have evacuated the office.
Report any problems to the safety team members at assembly area.
Special Assistance Team members lend assistance to anyone in need during an emergency evacuation. Courthouse employees may also assist.
FIGHT THE FIRE ONLY IF:
The Fire Department has been notified.
The safety team member has been trained on how to operate the extinguisher & is reasonably certain that an attempt to fight the fire will not result in bodily harm or injury to themselves or others.
The fire is small and is not spreading to other areas.
Escaping the area is possible by backing up to the nearest exit.
STEPS FOR CALLING THE AUTHORITIES FOR PARTICIPANTS
Suicidal and/or homicidal ideation(s) with a plan and intent;
Suicidal and/or homicidal ideation(s) without a plan but the individual cannot/will not contract for safety (person will not communicate his/her plans, thoughts, reasons for not hurting themselves or someone else);
Medical Emergencies usually are the primary reasons for calling 911. If in doubt about the participant’s safety, seek assistance from a supervisor. If a participant presents with any of the above situations, contact supervisor staff immediately and inform them of the situation.
While the clinician/cm is meeting with the participant and it becomes evident that the participant’s safety, or the safety of others, may be in jeopardy, the clinician/cm should try to get as much information regarding the participant’s suicidal/homicidal ideation as possible. This includes, but is not limited to, the participant’s plan, means to carry-out the plan, any auditory, visual, olfactory hallucinations the participant may be having, and any weapons the participant may have access to.
Once the clinician/cm has finished speaking to the participant, they should politely ask the participant to remain at their desk and go immediately to their supervisor (Clinical Director, Clinical Coordinator, or other supervising staff). Intake Specialists may go to the Coordinator of Intake and Resource Coordinators may go to the Senior Resource Coordinator, who will involve supervisory clinical staff. A Deputy Project Director or the Project Director should be notified that 911 is being called as well.
Once the decision has been made to call 911 by the supervisor, the clinician/cm will return to the participant and inform them that our goal is to insure their safety and the safety of others. Acknowledge that they are having a difficult time, they are in pain, and that we want to help them through this. In an effort to get them help as quickly as possible, 911 will be called so they can receive immediate attention.
As the clinician/case manager is speaking to the participant about the next steps, the supervisor will call 911. When making this call, the supervisor should have the participant’s demographic information from JCA, any prescribed medications the participant is taking, and an explanation for why the participant’s safety is at risk.
After calling 911, the supervisor should inform the building major’s office that 911 has been called. BJI staff should notify the major’s office if a court officer is required to wait in BJI while EMS is called, or not.
Inform the participant of the next steps: 911 will be called and EMS and the NYPD will be arriving. NYPD always accompanies EMS, and the police are coming only coming to ensure everyone’s safety. Many participants will get increasingly agitated and/or upset if they see the police coming, as their initial thought is that they are going to be arrested. It is imperative that the participant understand they have done nothing wrong and the police are just here to make sure everything is ok. It’s helpful to explain to the participant that if 911 had to be called for anyone in the building, NYPD would come as well.)
While waiting for EMS to arrive, the participant and his/her assigned clinician/case manager should relocate, if possible, to a private setting within the office, so as not to disrupt the other business.
If this occurs in room 308e, ideally, the waiting area should be cleared for the participant’s privacy and to prevent alarming other participants waiting to meet with staff.
If the participant is calm, the assigned clinician/case manager should wait with the participant . If the participant is agitated or becomes upset with the assigned clinician/case manager, that person should remove themselves. At this point, the court officers can take over to maintain safety and the supervisor or assigned clinician/case manager should remain and be available for NYPD, EMS and the participant.
After the court officer has been informed and 911 has been called, all other BJI management staff should be notified of the situation via Slack, so as to be aware of what’s happening in the office. Other managers can respond or assist/direct staff and participant’s.
The assigned clinician/case manager and/or the supervisor should speak with NYPD and EMS when they arrive about the need to contact 911 (NYPD generally arrives before EMS).
It is helpful if the clinician/case manager can prepare a brief summary of the events that led to the EMS call and attach their contact information to the summary. This is especially helpful for the psych ER staff. The summary should be brief and include any medications, diagnosis (if known) and events that led up to the 911 call. This step is not mandatory, but merely helpful in ensuring the participant gets the best treatment possible.
Before EMS leaves with the participant, find out what hospital they will be bringing the participant to. Where appropriate, ask the participant to sign consent (if there is not one on file) so as to locate the participant and speak to any physicians/hospital staff treating the participant .
To the clinician/case manager: the participant may be too agitated and/or psychotic to sign consent. If this is the case, do not force the participant to sign.]
If the participant is a minor: the social worker/case manager working with the participant should contact the participant’s parent/guardian immediately and inform them of the situation, as well as what hospital EMS will be bringing the participant to.
Once the participant has been taken by EMS, the clinician/case manager and/or supervisor should immediately document the events in JCA/Salesforce, and inform the court (if the participant is on the Court calendar that day).
The assigned clinician/case manager should follow-up with the participant/hospital over the next few days to determine what happened with the participant and what next steps should be taken, if any.
DIRECTION AROUND POWER LOSS
In the event of an extended power loss to the office, these precautionary measures must be taken:
Contact the BJI Office Management as soon as possible.
Unnecessary electrical equipment and appliances should be turned off in the event that power restoration would surge causing damage to electronics and affecting sensitive equipment. (This includes all personal computers, servers, copiers, printers, fax machines, microwaves and refrigerators).
Upon restoration of heat & power:
Electronic equipment should be brought up to ambient temperatures before energizing to prevent condensation from forming on circuitry.
Fire and potable water piping should be checked for leaks from freeze damage after the heat and water have been restored to the facility.
DIRECTION AROUND NATURAL DISASTERS
Hurricane
Ideally, this threat should be identified ahead of time so that staff can get home and prepare as necessary. If evacuating at the last minute, unplug computers and electrical equipment; building engineers will implement building shutdowns.
Flood
Stay indoors and listen for instructions from the Fire Safety Director.
Earthquake
At the first tremor, take cover in the nearest doorway or under a solid piece of furniture, such as a desk unless other specific instructions are given; water and gas lines may be ruptured, electric wires may be exposed; protect your head; cover your nose and mouth; avoid dust.
DIRECTION AROUND EXPLOSIONS
Collect emergency supplies (first aid kit, emergency flashlights, food/water); Get to an interior room, and close doors – encourage staff to use personal judgment;
Listen to announcements (public address, radio, TV, Internet);
Building engineers will shut off building HVAC system to avoid contaminated air circulating throughout the building;
Try to determine the cause of the explosion;
Stay inside until you are told to leave the area;
May be followed by a secondary event;
May require decontamination.
DIRECTION AROUND TOXIC MATERIALS
Going outside could be deadly; if outside, get inside as soon as possible
Turn off heating, ventilation, AC systems
Do not leave until told to do so by authorities
Exposure to biological agents (anthrax, avian flu, e-coli, etc.) may require decontamination
Wash your hands often and use respiratory protection (surgical mask; a makeshift article of clothing as a mask) when poss.
Don’t handle phones, railings or door handles
Don’t touch your mouth or eyes after touching objects
Stay away from crowded spaces like subways and buses
Symptoms may not show up for several days.
DIRECTION AROUND FIREARM EMERGENCIES
Call 911 to report the situation
Notify the Fire Safety Director by calling their direct extension
If possible, and does not jeopardize staff safety, evacuate staff and participants from the building. For each below location, participants should be taken to the identified space to ensure safety as much as possible.
120
Room 308e: Go into conference room 2, close/lock door, close blinds, barricade door with a filing cabinet
Room 309: Go to the West area of the space, close/lock door, barricade with a filing cabinet
Room 313: Go to the kitchen, close/lock door, barricade with refrigerator and table.
25W
Go into back restroom, exit through emergency exit (through the window)
14DK
Go into computer lab, close/lock the door, barricade with a filing cabinet
320
Go into the kitchen, close/lock the door, barricade with fridge and office furniture, take cover in the rear of the room.
DIRECTION AROUND CIVIL DISTURBANCES
If a civil disturbance occurs on the street, stay indoors and listen for instructions from the building’s Fire Safety Director
