Life can feel difficult at times. You may be struggling with anxiety, low confidence, stress, loss, relationship difficulties, or simply feeling overwhelmed by everything you are carrying.
Counselling offers a safe, supportive space where you can talk openly, make sense of your experiences, and find a way forward at your own pace.
I offer in-person, online and text-based counselling, helping you access support in the way that feels most comfortable for you.
✅ Adults, children and young people (age 6+)
✅ In-person, online and text-based sessions
✅ Neurodiversity-affirming approach
✅ Located in Seaham, County Durham
✅ Free introductory consultation
Many people contact me when they are experiencing:
Anxiety and constant worry
Stress and burnout
Low self-esteem or lack of confidence
Bereavement and loss
Relationship difficulties
Life changes and uncertainty
Feeling overwhelmed or emotionally exhausted
Neurodivergent challenges and identity exploration
Difficult past experiences or trauma
You don't need to be in crisis to benefit from counselling.
Sometimes people simply want space to think, understand themselves better, and make positive changes in their lives.
Hello, I'm Caroline Heron, a qualified counsellor based in Seaham.
I understand that reaching out for support can feel daunting. My aim is to provide a welcoming, non-judgemental space where you can feel heard, understood and accepted.
Every person is unique, which is why I work collaboratively with clients to explore their experiences and identify what they need from counselling.
Whether you are facing a current difficulty, working through something from the past, or trying to understand yourself better, I will support you at a pace that feels comfortable for you.
Professional, compassionate support focused on your individual needs.
Not everyone finds it easy to express themselves face-to-face.
As well as traditional counselling, I offer text-based therapy for people who communicate more comfortably through writing.
Text-based counselling can be particularly helpful for:
Neurodivergent individuals
People with social anxiety
Those who need time to process their thoughts
People who express themselves more clearly in writing
Individuals with busy or unpredictable schedules
This flexible approach allows you to reflect and communicate in a way that feels natural to you.
A unique counselling option designed around how you communicate best.
Professional support from the comfort of your own home
Ideal for reflective thinkers who value time to process and reply
Ideal for people who communicate more comfortably through writing
Professional face-to-face support for adults and children
Face-to-face counselling in a safe and confidential setting in Seaham.
Professional support from the comfort of your own home via secure video sessions.
Flexible written therapy for those who prefer communicating through text.
Fees from £35 - more info can be found here
Many people worry about what counselling will be like or whether their problems are "serious enough".
You don't need to have all the answers before reaching out.
A first conversation simply gives us an opportunity to discuss what is happening for you, ask any questions you may have, and explore whether counselling feels like the right fit.
If you're looking for a warm, supportive counsellor who will listen without judgement, I'd be happy to hear from you.
Whether you're seeking support for anxiety, loss, relationships, self-esteem, neurodivergence, or simply feeling overwhelmed, you don't have to face it alone.
This is the counselling room available at Wellness Works. It is directly next to the entrance of the building so there is no need to enter the cafe space or to see other people.
Practical guides on anxiety, trauma, neurodiversity, self-esteem, bereavement and wellbeing.
If you need to speak to someone urgently, the Samaritans are available for free 24/7 on 116 123.