Carlisle Taxis - Contact us on 01228 812612

Carlisle Taxis - Terms and Conditions

You will manually receive a ‘Journey Details’ text when the journey has been assigned to a driver. This will contain the pickup instructions and the driver’s telephone number. Carlisle Taxis will not refund you if you have forgotten to take this with you.

Carlisle Taxis does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.

We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en-route to or from the airport. Carlisle Taxis will not take responsibility for any passengers missing their flight if two hours check in time was not allowed.

You are free of course to arrange to get to the airport for a time of less than 2 hours prior to flight departure, however, Carlisle Taxis accepts no responsibility for any missed flight due to this.

All passengers are advised to have adequate travel insurance prior to booking.

No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transport.

Carlisle Taxis does not accept any responsibility in any way if the passenger/luggage requirements exceed the capacity of the vehicle booked. If you are unsure about the capacity of the vehicle booked, please contact Carlisle Taxis on 01228 812612 immediately.

Please ensure you give us your arrival times and day into the UK and not your departing information.

If your flight has any serious delay’s, please inform us or the driver as soon as possible.

Carlisle Taxis uses their own transport wherever possible but do use third party companies where appropriate.

Reservations made for service on the bank holidays will be subject to bank holiday rates set by the Carlisle City Council