Support

Questions, feedback, or trouble using CandidCue? We’re here to help.

Email Support

support.candidcue@gmail.com

When reporting a problem, please include your iPhone model and a brief description of what happened. Do not include your password, names of coworkers, confidential employer information, or other sensitive personal information.

We aim to respond within two business days.

Frequently Asked Questions

How do I delete my account?

Open CandidCue, select the Account tab, and choose Delete Account. This removes your account and associated saved plans.

Why didn’t my conversation plan generate?

Confirm that your iPhone has internet access, then try again. If the problem continues, contact support.

How do I reopen a saved plan?

Open the My Plans tab and select the plan you want to view.

Is CandidCue professional HR or legal advice?

No. CandidCue provides educational workplace guidance and is not a substitute for advice from a qualified legal, medical, mental-health, financial, employment, or human-resources professional.

Privacy and Terms

Read our Privacy Policy and Terms of Use using the navigation links at the top of this site.