Prepared: September 4, 2026
CampTalk helps campers organize gear, create or discover group camps, coordinate with their crew, and keep shared trip memories together. If something is not working as expected, the CampTalk Team is ready to help.
Before contacting us, confirm that you are using the latest version of CampTalk and iOS, then close and reopen the app. For connection or upload issues, check your internet connection and try again. Camera, photo library, microphone, location, tracking, and notification permissions can be reviewed in the iOS Settings app. CampTalk remains usable when optional permissions are declined, although the related feature may be unavailable.
If you cannot join a camp, confirm that the camp is still recruiting, has available capacity, and is visible to you. Invitation-only camps may require a valid link or QR code. If media does not upload, check the selected file, your connection, and the relevant photo or camera permission.
VIP and SVIP memberships are auto-renewing subscriptions. Coin packs are one-time consumable purchases. CampTalk uses Apple In-App Purchase exclusively and does not accept third-party payments. Prices and billing periods appear in the Apple purchase sheet before confirmation. You can manage or cancel a subscription through your Apple ID subscription settings. If an active membership is not shown in CampTalk, open Me → Benefits → Restore Purchases. Billing and refund requests are handled by Apple under its applicable policies.
Use the in-app report and block tools when another user or camp violates the rules. You can permanently delete your account from Me → Settings → Delete Account. Account deletion is irreversible and may not automatically cancel an Apple subscription, so manage any active subscription separately through Apple.
Terms of Service:https://sites.google.com/view/camptalk-terms-of-service
Privacy Policy:https://sites.google.com/view/camptalk-privacy-policy
Email the CampTalk Team at camptalk@outlook.com. Include your device model, iOS version, CampTalk version, a short description of the issue, and any relevant screenshots. Never send your password, full payment details, or Apple ID verification code. We will use the information you provide only to investigate and respond to your request.