With unit 0 being the beginning of coursework, I was a tad bit nervous only because I was not sure what to expect, I wasn't sure if i was necessarily prepared enough but while completing unit 0's assignments none of it was hard at all, in fact some of the information i was learning I already knew prior to and if I did'nt know the information it was still refreshing to learn something new.

ARTIFACT

The most interesting thing I learned was creating a signature file, before I did not use one and did not even know how to create one, also I didn't understand the importance of one, but now I am aware of how much easier it is for your emails to have a signature , typically when emailing someone you might need their contact information and  there is a back and forth conversation on getting it but with your contact info including your phone number, email and maybe even fax number it just makes it way more easier for someone to communicate with you.

REFLECTION

Unit 0 somewhat started out with the basics but everything in this unit was very informative. If I had'nt learned some of these simple rules I could do miserably on a professional email or if I were to work in an office setting, some of this may have been already expected for me to know how to do.