Professional Resume

EDUCATION

EXPERIENCE IN HIGHER EDUCATION

Assistant Director of Recruitment - Special Initiatives, Transfers for Office of Admissions

University of Arkansas at Little Rock

August 2018 — Present

• Develop and maintain good relationships with nearly 1,000 students and 14 staff representatives at six community colleges in central Arkansas by visiting campuses and communicating through email, phone, and text.
• Increased the spring enrollment for this territory by 2.49% compared to Spring 2018 and 13.19% compared to Spring 2017.
• Develop and coordinate Transfer Friday, the first transfers-only campus tour program at UA Little Rock.
• Identifies barriers to transferring to UA Little Rock and works with Financial Aid, Academic Advising, and the academic colleges to streamline the onboarding process.
• Partner with the academic colleges and admissions recruiters to coordinate UA Little Rock representatives attending the Spring 2019 transfer fairs.
• Process documents and review new admissions applications.
• Communicate important information about the transfer process to admissions recruiters, community college representatives, and students.
• Report and track recruitment activities to determine trends in interest and enrollment for future recruitment efforts.
• Provide assistance with the UA Little Rock application process for admissions, financial aid, and the BOSS student database system to prospective students and visitors.
• Effectively use software and electronic databases, including Banner, National Student Clearinghouse, Talisma CRM, CRM Recruit, ImageNow, presentations, spreadsheets, and word processing.
• Represent the Office of Admissions during campus events, such as Discover, Experience, Explore, Trojan Transfermation, and Counselors Luncheon.
• Manage Office of Admissions social media accounts.
• Attended conferences for ArkACRAO in 2017-2018 and NISTS in 2019.

Recruitment Counselor for Office of Admissions

University of Arkansas at Little Rock, August 2016 — August 2018

• Maintained positive working relationships with 72 Arkansas high school counselors and 9 community college representatives.
• Developed learning objectives and assessment methods for the ambassador training program.
• Hosted over 50 campus tours to prospective students and their families, including a presentation about UA Little Rock.
• Edited materials content for Office of Admissions publications.
• Facilitated two training workshops to the admissions recruiters on the topics of social media outreach and following up with contacts after events.
• Increased the number of applicants from Greene County from four in 2016 and three in 2017 to 14 in 2018.
• Increased the number of enrolled Tennessee students from one (fall 2016) to six students (fall 2017).
• Completed SafeZone training, which provides education on creating a safe environment for students in the LGBTQ community.

First-Year Experience Instructor

Arkansas Tech University, August 2015 — May 2016

• Taught 78 college freshmen important study and life skills, as well as how to utilize campus resources to support a successful college experience in CSP 1013: Principles of College Success during the fall semester.
• Educated 14 college freshmen about attitudes of resilience and growth mindset as well as habits of successful college students in TECH 1001: Orientation to the University.
• Utilized student development theory and counseling knowledge to assess the needs of students in order to engage a diverse group during activities, lectures, and mentoring on topics such as learning skills, careers and majors, and communication and relationships.
• Prepared students for academic advising meeting by reviewing degree plans, course catalogs, key terms and concepts, available courses for the upcoming semester, creating options for schedules, and tips for a successful meeting.
• Developed and implemented lessons that provided students with an understanding of their personal strengths, weaknesses, and goals in order to research options for compatible careers.
• Created assessment surveys and data analysis reports for Spring 2016 educational workshops as well as the midterm and end of semester course surveys.
• Composed letters of recommendation for students applying for scholarships.
• In the students' Fall 2015 end of course evaluations, 92% agreed that performance as an instructor was excellent.

Practicum Student in Greek Life Office

Arkansas Tech University, January 2016 — May 2016

• Developed a research instrument in the form of a longitudinal survey, which will assess the impact of membership and leadership in a Greek organization at Arkansas Tech University on the skills employers have identified as vital to career success.
• Facilitated a presentation about the research project to a group of faculty, staff, and students, which included an overview of the research guiding the project, the development of the instrument, and personal suggestions for its future application to programming in Greek Life as well as Campus Life.
• Provided resources for a social media seminar focused on effectively using social media, brand development for student groups, and creating a marketing plan.

Practicum Student in Residence Life Office

Arkansas Tech University, August 2015 — December 2015

• Created a programming proposal for 120 residents participating in the First-Year Experience Living Learning Community (LLC) in collaboration with Residence Life, College Student Personnel, and the LLC Hall Staff, which focused on life skills, leadership development, and community service opportunities.
• Developed and implemented an assessment survey for residents and incorporated feedback and suggestions into the programming proposal.
• Collaborated with the Tutoring Center, Career Center, and Leadership and Services to implement educational programs.

ADDITIONAL WORK EXPERIENCE

Sales Associate for Gap, Inc.

Little Rock, Arkansas, September 2014 — August 2015

• Resolved issues for customers and balanced numerous customers in a busy retail environment and consistently exceeded sales goals.
• Effective in cashier duties, sales floor recovery, assisting customers, and training new associates.

Sales Associate for Staples

Fort Smith, Arkansas, March 2012 — May 2014

• Delivered exceptional customer service at all times, whether cashiering or stocking supplies on the store's floor.
• Organized work areas, and trained new employees.

SKILLS

• Excellent communicator, known for positive and enthusiastic personality
• Committed to diversity, equity, and inclusion
• Great leadership and management skills due to strong attention to detail and effective decision making
• Proven record of successful student mentoring and educating
• Inspires trust and respect in students, coworkers, and supervisors
• Thinks in a systematic, organized manner and has the flexibility to adapt to the needs of the moment
• Self-starter mentality with the ability to successfully balance multiple projects and objectives

PUBLISHED & EDUCATIONAL WORKS

• “College Readiness 101” workshop — UA Little Rock’s College of Engineering and Information Technology’s Summer Camps, 2017- 2018
• “Your Pathway to Success” article — UA Little Rock’s 2018 Visitors Guide
• “Leading Lions Stand Out: Building an Authentic Personal Brand” workshop — UAFS’s Leading Lions Conference, Spring 2017
• “Personal Branding: Create Your Own Ending to ‘I Am…’” workshop — ATU Women’s Leadership Conference, Spring 2016
• ​Active listening workshop — ATU’s First Year Experience Living-Learning Community Programming, Spring 2016
• ​“Student-Advisor Relationship” bibliography — UAFS Critical Listening Course, Fall 2013
• ​“Black Greek Life Organizations: Subculture of Fraternity & Sorority Life” essay — UAFS Culture & Communication Course, Fall 2012
• ​Panhellenic Recruitment Counselor Training Program workshop — Association of Fraternal Values & Leadership Conference, Spring 2012
• ​Communication Needs of Students from Fraternity & Sorority Life Advisors essay — AFA January Newsletter, Spring 2012

LEADERSHIP EXPERIENCE

• Member of Office of Admissions’ Publications Committee, 2018
• Member of ArkACRAO, 2017-2018
• General Member of College Student Personnel Association, 2015-2016
• Member of Studio Art Coalition, 2013 — 2014
• Gamma Phi Beta Panhellenic VP, Community Outreach Chair of Greek Programming Board, and Greek Life Student Worker, 2013
• President of College Panhellenic Council, 2012
• Panhellenic Recruitment Counselor, 2010 — 2012
• VP of Recruitment for College Panhellenic Council and Member of College Panhellenic Extension Committee, 2011
• VP of Records for College Panhellenic Council and Cub Camp Counselor, 2010
• Member of Gamma Phi Beta, 2009 — 2014