Professional Practice

One necessity of the I-O profession is the ability to clearly and effectively communicate. My graduate-level coursework has allowed me to strengthen the skill of communicating technical information effectively to non-technical audiences. I've developed the ability to translate scientific findings into layman terms to help organizations navigate workplace issues with the necessary sensitivity and knowledge.

Active Inquiry and Listening

Derived from Ed Schein's Process Consultation

My colleague Stephanie Granger and I facilitated an in-class activity where students could practice the active inquiry process in the shoes of both the consultant and the client.

Week 6 OD Activity

Attracting and Selecting the Right Talent

In UTC's Performance Measurement course, my colleagues and I provided consultative services to Zaxby's LLC to optimize their selection process for the IT department. We first conducted structured interviews with subject matter experts to clarify the essential knowledge, skills, and abilities of each role in the department. After, we revised a set of 20 job descriptions and provided long-term recommendations regarding how to attract, select, and retain employees within IT.

Inclusive Language and KSAO Alignment in Job Descriptions

In November 2021, I revised a set of 400+ job descriptions across organizational levels to optimize job descriptions’ accessibility, inclusivity in language, and alignment of the job’s required knowledge, skills, and abilities.

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