Privacy Policy

BioBird: NEET Prep & Practice

Last updated: 2 November 2026

This Privacy Policy explains what BioBird: NEET Prep & Practice ("BioBird", "the app", "we") collects when you use it, why we collect it, who it is shared with, and the choices you have.

BioBird is developed by Kavibharathi B (kb_exvee), Erode, Tamil Nadu, India.

By using BioBird, you agree to this Privacy Policy. If you are under 18, please use BioBird with your parent's or guardian's consent.

1. What We Collect

When You Sign In

BioBird uses Google Sign-In through Firebase Authentication. From your Google account, we receive your name, email address, and profile picture.

We store your name and email address, along with the date and time of your last sign-in, on your BioBird account.

What You Do in the App

To keep your progress saved and synchronised across your devices, we store the following information with your account:

• Study records: Flashcard topics you have read, tests you have taken and their scores, daily challenges solved, your study statistics, and streak.

• Things you save: Starred flashcards, notes, tags, saved questions, and your NCERT checklist.

• Settings: Your daily goal, revision system, and other app preferences.

Your Devices

Each BioBird account can be signed in on a maximum of 3 phones.

To enforce this limit, we store the following information for each phone signed in to your account:

• An identifier for the phone (its Android ID).

• Its name (brand and model, for example, "Google Pixel 7"), so you can identify your devices when signing one out.

If you enable notifications, we also store the phone's push notification token so we can send notifications to it.

Purchases

NEET passes are purchased through Google Play. Google processes all payments. We never see or store your card, UPI, or bank details.

We receive and store a record of each purchase with your account, including:

• Which pass you purchased.

• Purchase date and time.

• Google Play order number and purchase token.

• Purchase status (for example, active or refunded).

We use this information to provide your purchased pass across all your devices and to handle refunds.

If you purchased a plan in an earlier version of BioBird, we have carried it over to the matching NEET pass and retained a record of the original plan.

How the App Is Used (Analytics)

We use Google Analytics for Firebase to understand how BioBird is used and improve the app.

For example, we collect information about:

• Which screens are opened.

• Which features are used.

• When a test is submitted.

• When a pass is purchased.

• Whether notifications are enabled.

These events are linked to your BioBird account when you are signed in.

Firebase Analytics also collects information such as your device model, operating system version, app version, approximate location (country or city, based on your IP address), and your phone's Advertising ID.

BioBird does not display advertisements, and we do not use this information for advertising.

Crashes and Errors

We use Firebase Crashlytics to identify and fix problems with the app.

When the app crashes or something goes wrong (for example, when a lesson fails to load), a report may be sent containing:

• The error details.

• Device model.

• Operating system version.

• App version.

• The app's state at the time of the error.

• Your account identifier and purchased pass information.

Feedback and Reports

When you send feedback, contact support, or report a mistake in a flashcard or question, we receive the information you write, along with your device model, operating system version, and app version, so we can investigate and respond.

Information Stored Only on Your Phone

Downloaded lessons, quizzes, question papers, and mind maps are stored locally on your phone so they can work offline.

Reminders are scheduled directly on your phone and are not sent from our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To operate BioBird, sign you in, save your study progress, and synchronise it across your devices.

• To provide your purchased NEET pass on all your devices and enforce the 3-phone limit.

• To process purchases and refunds.

• To send notifications you have allowed, including study streak reminders, daily challenge notifications, feature announcements, and replies to you.

• To understand how BioBird is used and identify problems so we can improve the app.

• To respond to feedback, support requests, and mistake reports.

• To prevent misuse, such as sharing one account across multiple devices.

• To comply with applicable legal obligations.

We do not sell your personal information or use it for advertising.

3. Who We Share Your Information With

We share information only with the services required to operate BioBird:

Google Firebase (Google LLC)

Used for:

• Google Sign-In and authentication.

• Storing your account information and study progress.

• Analytics through Google Analytics for Firebase.

• Crash reports through Firebase Crashlytics.

• Cloud Functions.

• Push notifications through Firebase Cloud Messaging.

Google Play (Google LLC)

Used to process purchases, verify subscriptions or passes, and handle refunds.

Google's use of your information is covered by its Privacy Policy:

https://policies.google.com/privacy

We may also disclose information when required by law or when necessary to protect BioBird users and services.

Your information is stored on Google Cloud servers, which may be located outside India, including in the United States.

4. Notifications

BioBird sends different types of notifications:

Reminders

Study streak reminders at 8:00 PM, daily challenge notifications at 9:00 AM, and occasional feature suggestions are scheduled directly on your phone.

You can turn off individual reminder types under Settings → Notifications within the app.

Announcements and Replies

Announcements and replies to your feedback or reports are sent through push notifications.

Turning Off Notifications

You can disable all BioBird notifications through your phone's notification settings.

5. How Long We Keep Your Information

We retain your information for the following periods:

• Account and study records: As long as you maintain your BioBird account.

• Purchase records: As long as necessary to provide your purchased pass, process refunds, and meet tax and legal obligations, even after account deletion.

• Analytics data: According to the retention settings configured in Google Analytics for Firebase.

• Crash reports: According to Firebase Crashlytics retention policies (currently 90 days).

• Feedback and support messages: As long as necessary to investigate and resolve your requests.

6. Your Choices and Rights

You have the following choices regarding your personal information:

Access and Correction

You can view your study records directly within the app.

To correct your name or email address, update the information in your Google account.

Delete Your Account

You can delete your BioBird account through:

Settings → Delete Account

This deletes your sign-in information, account, test results, daily challenge records, saved questions, and reading progress.

To request deletion of all remaining information, including starred flashcards, notes, tags, study statistics, notification records, and registered device records, email us at:

kbexvee@gmail.com

Please send the request from the email address associated with your BioBird account.

Purchase records will be retained only as described in Section 5, where necessary for legal, financial, and refund-related purposes.

Notifications

You can disable notifications through the app settings or your phone's notification settings, as described in Section 4.

Advertising ID

You can reset or delete your Advertising ID through your phone's settings.

The option may be available under:

Settings → Privacy → Ads

or

Google → Ads

Withdraw Consent

You can stop using BioBird and request deletion of your account if you no longer wish to use the app.

You can also contact us to ask about the information we hold about you, request corrections or deletion, or raise a privacy complaint.

7. Security

Data transmitted between the BioBird app and our servers is encrypted in transit using TLS.

Access to your account information is restricted through Firebase Security Rules to you and BioBird's administrator.

Although we take reasonable steps to protect your information, no system or method of electronic storage and transmission is completely secure.

8. Children

BioBird is designed for students preparing for the NEET examination.

The app is not intended for children under the age of 13, and we do not knowingly collect their personal information.

Users under 18 should use BioBird with the consent of a parent or legal guardian.

If you believe that a child has provided us with personal information without appropriate consent, please contact us at the email address below. We will take steps to delete the information.

9. Contact and Grievances

If you have any questions, privacy-related requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact:

Kavibharathi B

Grievance Officer
BioBird: NEET Prep & Practice

Email: kbexvee@gmail.com

Address: Erode, Tamil Nadu, India

We aim to acknowledge and respond to requests within 7 days and resolve complaints within 30 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as BioBird evolves.

Whenever we make changes, we will update the "Last updated" date at the top of this page.

For significant changes, we will also notify users through the app.

We encourage you to review this page periodically to stay informed about how we protect your information.