How to delete Your BioBird NEET Account

Last updated: 2 November 2026

BioBird NEET: Prep & Practice is developed by Kavibharathi B (kb_exvee), Erode, Tamil Nadu, India.

You can delete your BioBird account and its associated data at any time, either directly through the app or by email if you no longer have access to the app.

1. Delete Your Account Through the App

Follow these steps to delete your account:

1. Open BioBird NEET and sign in to the account you want to delete.

2. Go to the Account tab.

3. Tap the Settings (gear) icon.

4. Under the Account section, tap Account Deletion.

5. Confirm your request by selecting Yes, Delete My Account.

What Gets Deleted Immediately?

When you delete your account through the app, the following information is deleted:

• Your sign-in information and BioBird account (name and email).

• Your test results.

• Your daily challenge records.

• Your saved questions.

• Your reading progress and revision schedule.

• Lessons and other content downloaded on that phone.

Important: To request deletion of all your remaining account data, including the information listed in the email deletion section below, please contact us by email.

2. Request Account Deletion by Email

You can request complete account deletion even if you no longer have the BioBird app installed.

Send an email to:

kbexvee@gmail.com

Use the following details:

• From: The email address associated with your BioBird account (your Google account).

• Subject: Delete my BioBird account.

We may ask you to verify your identity to confirm that you own the account.

What Gets Deleted?

Within 30 days of receiving and verifying your request, we will delete your BioBird account and all associated data, including:

Account Information

• Your sign-in information.

• Your BioBird account name and email address.

Study Records

• Test results.

• Daily challenge records.

• Reading progress.

• Study statistics and streaks.

• Revision schedules.

Saved Information

• Starred flashcards.

• Notes and tags.

• Saved questions.

• NCERT checklist.

Settings and Notifications

• Your account settings.

• Your notification preferences and records.

Registered Devices

• Registered phone identifiers.

• Device names and models.

• Push notification tokens.

We will send you an email confirmation once the deletion process is complete.

3. Information We Retain After Account Deletion

Certain information may need to be retained for legal, accounting, and operational purposes.

The following information is retained for limited periods:

Purchase Records – Up to 8 Years

We retain purchase-related information, including:

• Purchased NEET pass.

• Purchase date.

• Google Play order number.

• Purchase status.

These records are retained for up to 8 years to comply with applicable Indian tax and accounting requirements and to handle refunds or disputes.

They are not used for any other purpose.

Feedback, Support Messages and Error Reports – Up to 1 Year

Feedback, support messages, and error reports submitted by you may be retained until the relevant issue is resolved, but no longer than 1 year.

Analytics and Crash Reports

Analytics data and crash reports are retained by Google Analytics for Firebase and Firebase Crashlytics according to their respective retention settings.

Crash reports are retained for 90 days.

Following account deletion, these records are no longer linked to your BioBird account, where applicable.

4. What Happens to Your NEET Pass?

Deleting your BioBird account automatically ends any active NEET Pass associated with it.

Please note:

• A purchased pass cannot be transferred to another BioBird account.

• Deleting your account does not automatically entitle you to a refund.

• Refund requests are handled according to our Terms and Conditions and applicable consumer protection laws.

Please refer to our Terms and Conditions for more information about refunds.

5. Want to Delete Only Some of Your Data?

If you want to delete specific information without deleting your entire BioBird account, you can contact us.

For example, you may request deletion of:

• Your notes.

• Your test results.

• Your saved questions.

• Other specific information associated with your account.

Send an email to kbexvee@gmail.com explaining which information you would like deleted.

We will review your request and respond accordingly.

6. Contact Us

If you have any questions about account deletion, data removal, or your privacy rights, please contact:

Kavibharathi B

Developer – BioBird NEET

Email: kbexvee@gmail.com

Location: Erode, Tamil Nadu, India

You can also refer to our Privacy Policy for more information about how BioBird collects, uses, stores, and protects your information.