Privacy Policy
At Bibo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from users of the Bibo mobile point-of-sale system ("Bibo App" or "the App"). By using the App, you consent to the terms and practices described in this policy.
1. Information We Collect:
1.1. Personal Information: When you use the Bibo App, we may collect personal information, such as your name, email address, phone number, business name, and payment card details. We only collect this information when you provide it voluntarily, such as during the registration process or when processing a transaction.
1.2. Transaction Information: We collect transaction details, including the amount, date, time, and location of the transaction. This information is necessary for processing payments and providing transaction history.
1.3. Device Information: We may collect information about your device, including your IP address, unique device identifiers, operating system, and mobile network information. This information helps us troubleshoot technical issues and provide support.
1.4. Usage Information: We gather information about how you interact with the App, such as the features you use, the pages you visit, and the actions you take. This data is used to improve our services, personalize your experience, and optimize the App's performance.
2. Use of Information:
2.1. Providing Services: We use the collected information to deliver the services you request, process transactions, and provide customer support. This includes facilitating payments, sending transaction receipts, and resolving any issues that may arise.
2.2. Improving User Experience: We analyze user behavior and feedback to enhance the App's functionality, interface, and features. This enables us to tailor our services to better meet your needs and preferences.
2.3. Communication: We may use your contact information to send you important updates, notifications, promotional materials, and other relevant information related to the Bibo App. You can opt-out of receiving marketing communications by following the instructions provided in such communications.
2.4. Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal proceedings. Additionally, we may use information to enforce our terms of service or protect our rights, privacy, safety, or property, as well as those of our users and the public.
3. Information Sharing and Disclosure:
3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and customer support platforms. These entities are obligated to protect your information and may only use it for the specific purposes we authorize.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide choices regarding your information.
3.3. Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.
4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices and regularly review our security procedures to ensure the protection of your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
6. Children's Privacy:
The Bibo App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this document. We encourage you to review the Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices at Bibo, please contact us at [Insert contact information].
Please note that this Privacy Policy applies only to the Bibo App and does not cover any third-party websites or services linked to or integrated with our App. We encourage you to review the privacy policies of such third-party services before using them.
Thank you for trusting Bibo with your personal information.