FAQ

Q1: What is Bibo?

A1: Bibo is a mobile point-of-sale (mPOS) system that enables businesses to accept payments on the go using a smartphone or tablet. It offers a convenient and secure way to process transactions, manage inventory, and track sales.


Q2: How does Bibo work?

A2: Bibo works by transforming your smartphone or tablet into a fully functional point-of-sale terminal. You can download the Bibo app, connect a card reader, and start accepting payments. The app allows you to enter item details, apply discounts, process card transactions, and generate digital receipts.


Q3: What devices are compatible with Bibo?

A3: Bibo is compatible with both iOS and Android devices. You can use Bibo on smartphones and tablets running iOS 10.0 or later, as well as Android 6.0 (Marshmallow) or later.


Q4: How can I obtain Bibo for my business?

A4: To get Bibo for your business, you can visit the official Bibo website or download the app from the App Store (iOS) or Google Play Store (Android). You may need to create an account and provide some basic information about your business to get started.


Q5: Does Bibo support different payment methods?

A5: Yes, Bibo supports various payment methods. It allows you to accept credit and debit card payments through the connected card reader. Additionally, Bibo may also support mobile wallets, such as Apple Pay and Google Pay, depending on your region and device compatibility.


Q6: How secure is Bibo for processing payments?

A6: Bibo follows industry-standard security practices to ensure the safety of your transactions. It encrypts sensitive data during transmission and does not store card information on your device. The system adheres to Payment Card Industry Data Security Standard (PCI DSS) guidelines to protect customer data.


Q7: Can Bibo integrate with other business tools or systems?

A7: Bibo offers integrations with various business tools and systems to streamline your operations. It may provide integrations with accounting software, inventory management systems, and customer relationship management (CRM) platforms. You can check the available integrations on the Bibo website or contact their support team for specific requirements.


Q8: Does Bibo offer inventory management features?

A8: Yes, Bibo includes inventory management features. You can create and manage a product catalog, track stock levels, and receive notifications when items are running low. This helps you stay organized and ensures that you don't oversell products.


Q9: Can I generate sales reports and analytics with Bibo?

A9: Absolutely! Bibo provides comprehensive sales reporting and analytics tools. You can view real-time sales data, track revenue trends, and generate detailed reports. These insights help you make informed business decisions and monitor the performance of your products.


Q10: What kind of customer support is available for Bibo users?

A10: Bibo offers customer support through various channels, including email, phone, and live chat. You can reach out to their support team for assistance with any technical issues, account inquiries, or general questions you may have.


Remember, if you have any specific queries or need further assistance, don't hesitate to contact Bibo's support team directly.