Weβre here to help.
BD Pulse is built to support the Bangladeshi community living in the United States, and your experience matters to us. If you need assistance, have questions, or want to report an issue, this page explains how we can help.
For any support-related questions, please contact us at:
π§ bdpulsednd2024@gmail.com
We aim to respond as quickly as possible.
App crashes or bugs
Login or account issues
Notification problems
Performance or loading issues
Reporting incorrect or misleading news
Feedback on content quality
Reporting duplicate or outdated information
You can report:
Harassment or abusive behavior
Scams or fraudulent posts
Misinformation
Content that violates our Community Guidelines
All reports are reviewed confidentially.
Users can delete their account at any time directly from the app.
How to delete your account:
Open the BD Pulse app
From the Home page, tap your profile image / avatar
Go to Profile
Tap Delete Account
Confirm your choice
Once deleted:
Your account and associated data will be permanently removed
This action cannot be undone
If you face any issues during this process, please contact us via email.
You may also request:
Data access or correction
Privacy-related questions or clarifications
We respect your privacy and handle all requests responsibly.
BD Pulse is a community information platform only.
We do not:
Provide legal advice
Provide immigration advice
Mediate disputes between users
For legal, immigration, medical, or financial matters, please contact licensed professionals.
Never share:
Social Security Numbers (SSN)
Passport or visa documents
Bank or payment information
BD Pulse will never ask for sensitive personal data.
Most inquiries are answered within 24β72 hours
Complex issues may take longer
We appreciate your patience.
Have an idea to improve BD Pulse?
We welcome:
Feature suggestions
Community improvement ideas
General feedback
Your input helps us grow.
Thank you for being part of BD Pulse.
Together, weβre building a stronger, safer, and more connected Bangladeshi community in the USA.
BD Pulse β Your Community, Your Voice.